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  • ALERT: Sage UKI FTP Login credentials will change on Thursday 1st February 2024

    The Sage UKI FTP login credentials will be changed on Thursday 1st February 2024 and the old credentials will no longer work. Sage Business Partners should log a new case using the case management portal if you require access, and we will provide you…

  • Credit Card update

    I am spitting angry! After being notified that my credit card needed to be updated, I tried to log on and found it impossible. I remember having this problem before, probably a year ago. I am not a newbie to computers and systems, and this is perhaps…

  • After Running Year End in Sage50 I cannot browse to my correct company file...

    After Running Year End in Sage50 I cannot browse to my correct company file... It's there in file explorer and I can see the folder when I try to 'browse' to it in SAGE but, it will not open it. I get a popup that says, "Please Select Company" It's…

  • The number of concurrent users allowed by your license has been exceeded. The maximum allowed number is 1 users. Please retry your request later.

    SEI. I have successfully locked myself out of SEI because I logged in from Sage X3's SEI login from Sage X3 Home Pages using SEI External Link. How do I kick currently logged-in SEI login so I can login? Error message from SEI website: The number…

  • Username / Password are greyed out so user cannot login

    Sage 50 login was working but all of a sudden today, in the password dialog window, the boxes to put your username and password are greyed out so user can't sign in. We have not change the version of the software nor opening a different company. Only…

  • Suddenly Unable to Log In to Sage

    Yesterday morning I was using Sage no problem, then all of a sudden after my lunch break I was no longer able to log in. I have updated and restarted my computer, but that didn't help. The version of Sage is current and I am the only one in the company…

  • 2nd user not able to connect

    2nd user is unable to connect to the main computer which is mine. In the meanwhile I shut off the "private network" firewall.

  • Track unsuccesful user logins in Sage X3 version 12

    My client would like to track unsuccessful user logins. They are on version 12 moved from version 65. In version 65 they could track because there was no administration section Now in V12 logins are handled by the administration section (Syracuse…

  • How to test login + password

    Hi, Is there a sub-program or a web service to test a login + password on Sage X3 V11 ? Thx

  • Launching Sage Locks User in Active Directory

    When a user launches the Sage icon, it locks him in Active Directory and he is unable to use any other programs on his system. They have given him a new profile, we uninstalled and reinstalled workstation setup with the user as local admin and no UAC…

  • Allow the user's to terminate their own session if they pass authentication, please?

    The logic would work as such, when the user gets disconnected from Enterprise for any reason, but their session remains active, when they attempt to log back into Enterprise, rather than receiving a message merely indicating them to have reached the maximum…

  • Security Matrix

    Does Sagex3 currently have a method of developing a way to show who has access to what in the system. Doing this one by one for each group/role/or function profile will take ages. Typically this is needed for audit purposes.

  • simply won't start

    Tried opening my 2012 Simply Premium this morning and it won't load. Keep getting the error message Sage Simply accounting 2012 has stopped working. It says it encountered a problem and will close the program. It worked fine up till now. My other versions…

  • At Launch Blank Help Window

    Hello and thanks for the the help in advance. We are running Sage 100 Advanced 2014, and have ~82 users in our system at any given time. The issue: One of our users cannot login. When Sage is launched, a blank Help windows is displayed and nothing…

*Community Hub is the new name for Sage City