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  • Security for timekeepers

    Hello, I am the Administrator (Supervisor) for our Timeslips program. A few months ago, I set up rights and permission for each Timekeeper. I haven't logged on as Administrator /Supervisor since then. Today I needed to change rights via the Set-up/Security…
  • SAGE X3 MFA USING MICROSOFT ACCOUNT

    Good day all, Hoping you can help. We looking at setting up MFA or something similar to MFA for Sage X3 but making use of a users Microsoft account rather than the google account. We would like to provide an additional layer of security where users…
  • Vault and Store changes

    When making changes to a production system such as updating SQL passwords, changing SQL servers, or using a different SQL account, how do we get to the edit screen for the Vault and Store databases configurations? Alternatively, is there a way to make…
  • Declarations Module

    Hello, I'm trying to add the "Declarations" module with it's functions to a specific functional profile. I've tried adding the specific functions to the functional authorizations as well as to a menu profile. The declarations section is not show up…
  • Credit Card update

    I am spitting angry! After being notified that my credit card needed to be updated, I tried to log on and found it impossible. I remember having this problem before, probably a year ago. I am not a newbie to computers and systems, and this is perhaps…
  • Limiting Bank Access

    Is it possible to limit bank access for a specific user to a particular bank? I have always understood this to work as authorizations for the module and then the functions within the module. If no, is there a way to limit access to the payroll transaction…
  • After Running Year End in Sage50 I cannot browse to my correct company file...

    After Running Year End in Sage50 I cannot browse to my correct company file... It's there in file explorer and I can see the folder when I try to 'browse' to it in SAGE but, it will not open it. I get a popup that says, "Please Select Company" It's…
  • Is your Sage BusinessWorks security set to protect against unauthorized access

    The most important way to protect your sensitive information is to use passwords and user security in Sage BusinessWorks. When deciding who should have access to your program it is important to ensure that they also are only having access to the information…
  • The number of concurrent users allowed by your license has been exceeded. The maximum allowed number is 1 users. Please retry your request later.

    SEI. I have successfully locked myself out of SEI because I logged in from Sage X3's SEI login from Sage X3 Home Pages using SEI External Link. How do I kick currently logged-in SEI login so I can login? Error message from SEI website: The number…
  • How to create an alert if a specific user is currently logged in?

    I seem to have been getting a lot of interesting questions recently! In this case, a customer has setup their instance such that the default ADMIN user is not to be used routinely (which is great and considered best-practise) but did not want to disable…
  • Username / Password are greyed out so user cannot login

    Sage 50 login was working but all of a sudden today, in the password dialog window, the boxes to put your username and password are greyed out so user can't sign in. We have not change the version of the software nor opening a different company. Only…
  • CVE-2022-42889 - Text4Shell

    Just wondering if Sage 300 (or any Sage product) is vulnerable to the new Text4Shell vulnerability? In a recent security scan the following files came up vulnerable file: c:\sage\sage300erp\gs\solr\server\solr-webapp\webapp\web-inf\lib\commons-text…
  • Suddenly Unable to Log In to Sage

    Yesterday morning I was using Sage no problem, then all of a sudden after my lunch break I was no longer able to log in. I have updated and restarted my computer, but that didn't help. The version of Sage is current and I am the only one in the company…
  • Security needed to use Copy in GESANM

    What security is needed for a user to use the copy feature in the GESANM function to copy sequences from one folder to another. I have a user that tries to copy from our test folder to our PRD folder and gets an error saying "Folder PRD Access Error to…
  • Report Designer Add In only populates if Sage run as admin

    I have an usual situation where I'm trying to setup Sage Intelligence on a new workstation and I have all the proper permissions set on the BI folders, the program data folder and the registry for the excel add in. There's multiple reports that use the…
  • Windows Security Warning

    Someone at our office received a pop-up saying that it was a Windows Security pop-up titled PeachMail64 and requesting user login credentials. The user canceled it without putting in the password information and was wondering if this could be malware…
  • Password Reset; Security Risk

    A user can either not be able to change any passwords including their own or be able to change all passwords including the MANAGER account. This acts as a high security risk and that there are no options to require a strong password. Is there any enhancement…
  • 2FA on Sage Payroll

    Could we please have 2FA enabled on Sage Payroll services? Concerning that for an organisation of this size, this has not been enabled as standard.
  • Access denied on pool

    We have a user in X3 V12 that is set up to call web services. This user is set up as a web services user, but is restricted to a single pool/endpoint. The user has worked in the past, but has stopped working. The error is "Access denied in pool XXX".…
  • 2nd user not able to connect

    2nd user is unable to connect to the main computer which is mine. In the meanwhile I shut off the "private network" firewall.
  • Setting up permissions for Work Orders

    We are having issues with unauthorized people changing job cost codes, moving people around in the D-board and activating jobs. We need to set up read-only access for SM work orders and found the area to restrict access in the Security Administration…
  • Hide Billing Rate for Time Ticket Entry?

    Hello. Is there a way to suppress/hide the Billing Rate of an Activity Item during Time Ticket entry? Employees enter their own Time Tickets using Jobs and Activity Items. We have a use case where we want the Billing Rates to be set to employee's hourly…
  • User Won't Stay Locked

    I have a single user in our system that no longer works with us. I go into User Maintenance and Click the check box to Lock the account and the date in the upper right fills in with today's date for account expiration. I click accept. Then as soon as…
  • Track unsuccesful user logins in Sage X3 version 12

    My client would like to track unsuccessful user logins. They are on version 12 moved from version 65. In version 65 they could track because there was no administration section Now in V12 logins are handled by the administration section (Syracuse…
  • Attachment permission?

    We are running v12; P18. I would like users to be able to add attachments (under paperclip; like a text note) to an existing record (like sales orders; GESSOH) but what X3 rights are associated with this ability (to add an attachment)? I assume the users…