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I am spitting angry! After being notified that my credit card needed to be updated, I tried to log on and found it impossible. I remember having this problem before, probably a year ago. I am not a newbie to computers and systems, and this is perhaps…

After Running Year End in Sage50 I cannot browse to my correct company file... It's there in file explorer and I can see the folder when I try to 'browse' to it in SAGE but, it will not open it. I get a popup that says, "Please Select Company" It's…

SEI. I have successfully locked myself out of SEI because I logged in from Sage X3's SEI login from Sage X3 Home Pages using SEI External Link. How do I kick currently logged-in SEI login so I can login? Error message from SEI website: The number…

Sage 50 login was working but all of a sudden today, in the password dialog window, the boxes to put your username and password are greyed out so user can't sign in. We have not change the version of the software nor opening a different company. Only…

Yesterday morning I was using Sage no problem, then all of a sudden after my lunch break I was no longer able to log in. I have updated and restarted my computer, but that didn't help. The version of Sage is current and I am the only one in the company…

2nd user is unable to connect to the main computer which is mine. In the meanwhile I shut off the "private network" firewall.

On Oct 2 I lost the day as I could not log in, Then on Oct 9th I lost the day as I could not log in, its Oct 13 and I still can not log in. It gives me an error stating that the company is already open. I started my vacation today, but her I am at work…

I'm trying to register my new version of Sage 50 Pro and when I go to the Customer Portal ( https://customers.sagenorthamerica.com/ ) and login, I just get a blank page and/or an error. Is it just me or is everyone experiencing this? Thanks, Andr…

I have a PC that is having an issue when the user logs in as sysadmin. It never shows the application window post login. All other user logins seem to work normally. Anybody have suggestions on where to look for the issue? We recently migrated the data…

My client would like to track unsuccessful user logins. They are on version 12 moved from version 65. In version 65 they could track because there was no administration section Now in V12 logins are handled by the administration section (Syracuse…

When a user launches the Sage icon, it locks him in Active Directory and he is unable to use any other programs on his system. They have given him a new profile, we uninstalled and reinstalled workstation setup with the user as local admin and no UAC…

Working in Sage 50 Premium 2019 V1 edition, signed in as administrator in single user mode. Then had a power failure. Now when I go to sign back in it tells me that someone is working already as a single user and won't let me in.

Tried opening my 2012 Simply Premium this morning and it won't load. Keep getting the error message Sage Simply accounting 2012 has stopped working. It says it encountered a problem and will close the program. It worked fine up till now. My other versions…

Hello and thanks for the the help in advance. We are running Sage 100 Advanced 2014, and have ~82 users in our system at any given time. The issue: One of our users cannot login. When Sage is launched, a blank Help windows is displayed and nothing…