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  • How to get the indexer service (Keyword Search) running again

    If you find that your Indexing Server (Keyword Search) stops for any reason you may find that you get a message that looks like this: The CRM search index service has not been run since 21/12/20XX. Please verify that the index service is configured…

  • Integrating Sage CRM with Indexing Services to enable full document search

    Sage CRM offers the ability to search using Keywords across all entities but this keyword searching does not extend into documents that may have been uploaded into the library. As you can see from the screen shot displayed below, it is possible to…

  • Time for Reindexing

    What is the typical time it takes for re-indexing? We are having issues with Keyword Search (other searches work fine) and have been told that it could be because the system is re-indexing. It has been over 2 hours - in the middle of the business day…

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