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  • Logging in as admin in Sage creates issues emailing invoices using Outlook with Grammarly add-in.

    Last year Sage tech support advised me to log into Sage 50 as "Admin" to avoid issues I was having with functionality. I then discovered that I also had to log into Outlook as "Admin" on my pc in order to email invoices from Sage. If I'm not logged into…
  • Keeping a quote live after invoicing (so I can invoice more from it later when due).

    We often quote for programmes of work, a bit like a year of services (coaching or events), this is then approved by our client. We then invoice them monthly after delivery. When I update a quote to an invoice it's my understanding that it then shows…
  • Duplicated posting of sales invoice

    Hello We have a duplicated SI with the exact same document ref, posted to our ledgers and I don't understand how it's happened. As the transaction numbers are only 12 apart, and the audit trail shows them as being posted by the same user, it looks like…
  • Link Customers to specific Invoice Layout and email wording

    Our customers pay in a variety of ways - payment with order, on account, by return, via DD... We have different Invoice Layouts for differing payment methods and consequently different email wording to send with the relevant invoice. I would like…
  • DEFAULT DATE TO BE BLANK WHEN POSTING A TRANSACTION

    Please can Sage50 consider the option to leave the default date blank upon entering transactions to ensure that the correct document date is entered, and not posted as today's date. This will ensure that there are no future transactions sitting in the…
  • Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Convert an order into a sales order, delivery note or invoice.

    Very often I place a complete purchase order which is for a specific customer and I then have to invoice the complete order when it has arrived. It can be very tiresome duplicating this into an invoice especially with multiple stock codes and then adding…
  • How can I search for quantities sold of an inventory item for years past based on invoices?

    I am looking to get the numbers as shown in the History tab of an inventory item - but over a range of time and not just the last 12 months. A sales order report does not work for me because we do not always create a sales order for the items if we…
  • Can't see INVOICE or INVOICE_ITEM through ODBC

    We are trying to retrieve Invoice line item data through the ODBC connection. We can connect to Sage and retrieve the Customers tables (and other tables) just fine. I do not see INVOICE or INVOICE_ITEM table in the list of tables. Trying to pull into…
  • Due Dates on Sales Invoice

    Can the due dates on Sales Invoices be 30 days from invoice date instead of 30 days from Sales Order date? Our Sales Orders can be created months in advance, so calculating the due date from that Sales Order date is incorrect.
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • Receipts or invoice amount in words

    Can anybody suggest how to design the invoice form to include amounts in words in sage 50 UK.
  • Multiples sales order to one invoice

    We have a customer who places multiples orders per month and we process through a sales order per each PO which automatically convert in invoices. The customer is asking for us to be able to issue just one invoice per month including all the sales order…
  • Receive Money, Apply to Invoices, Description column

    In Receive Money, Apply to Invoices, We have multiple similar invoices for a single customer, so tracking down which invoice to apply a payment to can be tedious. The Description column is always blank. Is there any way to add information to an Invoice…
  • Warning when amending invoice raised from quote

    Hi, I've just started converting quotations to invoices. If I amend the invoice it comes up with a warning: "This invoice was created from a quote. Any amendments made will be shown on both the quote and the invoice." Is there a way to deactivate…
  • A/R Report Showing Incorrect Payment for Customer

    On the AR is it showing a payment of 935.28 and an outstanding invoice of 467.64 but shows a credit on their account of 467.64 ONLY on the AR not on their customer account view - it shows zero. A prepayment was done in the amount of $467.64 and it was…
  • void check

    FormerMember
    FormerMember
    How do I get a voided check to not go back in as an unpaid invoice? or how do I get rid of an invoice in the previous month without messing up my closed month that has already been reported on? I can't just go back into the previous month and change that…
  • Report generation error in invoices

    I have had the following error message when trying to run the @Sales by product (detailed)@ report in invoices on sage 50....... "The report could not be generated. Arithmetic operation resulted in an overflow." Has anyone had this before and…
  • rebuilding invoices

    Hi, Is it possible to re-build my data excluding invoices and corresponding bank receipts only? Thanks
  • Foreign currency sales

    There is a customer who paid by foreign currency. Normally, their sales is in Canadian dollars. But this time, they paid by US currency. It is supposed to be $100.00 canadine. But they paid in $80.00US dollars. Then, we deposited $80.00US into our US…
  • Cloud based computers out of sync

    FormerMember
    FormerMember
    My husband & I use the Sage 50 cloud based software. In May, something really weird happened with our invoicing. Our Invoice Register does not match - my computer is missing the invoices dated 5/28/19 - 5/31/19 and his computer is missing the invoices…
  • Report writing help

    I am trying to create a report which has a tiered grouping of line by line invoice details for a multiple clients grouped by the client then by an invoice number, but I have been unable to achieve this with much grace. We are looking to have the following…
  • INVOICE DUE DATES ARE WRONG

    When I raise an invoice for a customer. The invoice due date is picking up the order date rather than the invoice date. EG. TERMS: 0 day before last day of following month ORDER RAISED 1st January 2018 INVOICE RAISED: 1st February 2018 INVOICE…
  • Outputting Multiple Invoices to file

    Hello I output all of my invoices to file in order to add other documents then e-mail to customers. I know you can output to multiple e-mails, but is it possible to output multiple invoices to files (each to a separate file and automatically named…
  • Old Invoices Somehow Resent By Email

    Help - last night I managed to accidentally send an unknown quantity of old invoices out by email. As the emails are sent by webmail I had hoped to be able to log into that account and see a list of sent emails, but Sage doesn't put a copy of the email…