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  • POS for Sage 50cloud Pastel Partner

    Hello Everyone, What is the procedure to setup POS for Sage 50cloud Pastel Partner. Thanks.
  • Status 2 Disk Error

    Good day, I would like to know why this is happening to a company I restored first one month and then I restored an older copy. It works 100% and it rolls over. Then when you get to the last month it gives the same errors every time. How would we be able…
  • Status 30 File 108 Error

    How can I fix the above error when trying to view a trial balance? I tried removing some a ccbtnx.xxx files as per support recommendation with no luck. Really stuck now.
  • Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…
  • How to setup and use scheduled invoicing video

    Scheduled Invoices, which will allow you to create invoices you can use to bill customers for goods and services at certain intervals, for example weekly, monthly and so on. How to setup and use scheduled invoicing video
  • Additional self-help service

    Due to technical issues with our telephone lines after the move of our Johannesburg office, some customers are struggling to connect with us. We are working to resolving the issue. Until we are completely back online, we would like to share an additional…
  • Additional self-help services

    Due to technical issues with our telephone lines after the move of our Johannesburg office, some customers are struggling to connect with us. We are working to resolving the issue. Until we are completely back online, we would like to share some available…
  • Bulk e-mail letter to clients

    Hi Does anyone know how to send an email letter to all your clients on Pastel Partner I want to send them all a letter detailing when we will be closing for our anual shut down but I have tried doing it and have had not much luck the support line…
  • Understanding Sage Capture, Sage Contact, and Sage Intelligence

    This blog will explain the features of Sage Capture, Sage Contact, and Sage Intelligence. These applications can be accessed once you’ve completed the Office 365 integration with Sage 50cloud . Sage Capture Sage Capture is a new feature of Sage 50cloud…
  • Use O365's OneDrive to backup your Sage 50 Database Daily

    This blog will focus on 3 topics: • Creating Sage 50 file backups in OneDrive • Accessing OneDrive Online and on your PC • Troubleshooting cloud backups What is OneDrive? OneDrive is Microsoft’s service for hosting files in the “cloud,” that’s available…
  • QuickTips! Get your Sage 50 Welcome Screen Back

    Beware that the Sage 50 welcome screen has a little check box on the bottom left side that if selected, gets rid of the screen. Don't worry! You can get it back. Main Step: What you have to do is open a company database and go to the View…
  • Where to Locate the Latest Sage Product Updates and Downloads

    Our knowledgebase resources and downloads are found at https://support.na.sage.com How to login: You may log in directly at the link above to access your product downloads using your existing Sage Customer or Sage Partner portal login credentials…