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  • Invoice won't post and errors with "Unbalanced Distribution"

    Our Customer Service team started receiving this error when posting some invoices: "CI2200860 ZSIHI : Unbalanced Distribution 4 (ZSIHI Line 410)" and I'm not having any luck resolving it. I have run GTEST to check the posted amounts and they balance.…

  • Why do we only own this product for 1 year even when we purchase it outright?

    My business purchased 2018 Sage 50 Canadian Edition. I used it happily into 2019. I needed to revisit the files but found the program had been lost through time. I just spoke to "technical support" and was told they "don't have the 2018 version anymore…

  • An error occurred sending the email. MAPI result code: 21

    For some reason all of a sudden today Sage50 gave me this error message when posting a vendor invoice. Posting vendor invoices yesterday=no problem. Anyone have this issue or know what this means? Thanks, Kristine

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