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We have a couple of anomalies which have previously gone unnoticed. They affect any customer that has had a refund. For example, customer A had a refund back in November 2015 (8 years ago) the value of the refund was £1122.64. If we look at the sales…

Hello, On a couple of my customers, the tick box for 'Use Default Tax Code for Sales' is greyed out, when T22 is selected as the Default Tax code. Does anybody know what may be causing this? I've never seen it greyed out before and don't know what could…

Hello, I am wondering if there is a way to add a 3% fee to invoices that would automatically be calculated on an amount, similar to HST. I considered setting it up as a sales tax of sorts, however, from what I understand, you cannot have two tax codes…

Customers are already on a pricelist and I need to offer a pallet discount. If they buy 100 items the price will be £x. The percentage discount causes some problems for us. Anyone know a good way to setup Quantity based discounts, I need to discount…