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  • Locating your serial number

    Want to know how to locate your serial number so you can finish installing the latest Sage 50 US 2023.0 version?

    Head over to this article

  • Launch of the New Sage Business Cloud Accounting Customer Portal




    As part of our drive to simplify the way we do business, we are excited to announce the launch of the Sage Business Cloud Accounting Customer Portal, the newest addition to our Customer Portals. 

    You can now easily access your invoices, statements, view…

  • New Sage portal launching 1 July 2021

    At Sage, we’re committed to helping your business thrive by providing you with the software and tools that continue to support your business. And now, more than ever, we’ve highlighted the importance of always being in control and connected to your business…

  • New Sage portal launching 1 July 2021

    At Sage, we’re committed to helping your business thrive by providing you with the software and tools that continue to support your business. And now, more than ever, we’ve highlighted the importance of always being in control and connected to your business…

  • How to see Portal Administration in Customer Portal for Sage X3?

    North America, Sage X3 & Sage Fixed Assets

    Hello,

    I'm new to my company and am in charge of reining in our Sage products. However, due to turnover and over-reliance on 3rd party support, I'm left in the dark on many things. I discovered recently that…

  • Unable to create a case through Sage Customer Portal

    Good Morning, has anyone had issues accessing the create a case through Sage Customer Portal today? I have tried 3 different web browsers without any luck. I've been on hold for 22 minutes to create a support case using the phone system.

  • How do I know I'm contacting Sage for assistance with my software?

    There may be times that you need our help and we want you to be comfortable knowing you are getting the assistance that you're looking for.

    There are several ways for you to contact us! Many of our products offer assistance through chat which is accessible…

  • Missing Downloads Link in Customer Portal

    Some of you may have noticed that the "Solve a Common Problem" box for Sage 300 ERP has disappeared from the Customer Portal. Please be advised that this link is NOT gone, but it has been moved.

    In order to access your Sage 300 ERP downloads…

  • Get the Help You Want Without the Hold Time!

    Have you ever called technical support and found that there was a long hold time? Need step-by-step instructions? Looking for the latest knowledgebase articles or download links? We definitely understand how trying that can be, and we are here to help…