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Hello, currently we are working on building a custom gadget for one of our customers to help him process incoming emails inside the crm. The gadget we are working on alows a user to preview the incoming emails and assign them to a team and user. …

Good afternoon, I was wondering whether it was possible to have a field which displays the length of time a case has been at a certain stage? Unless there is a way to pull through the information from the tracking tab? The end result would be to get…