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  • Integration with Pipedrive

    We have Sage 50 Accounts Professional Version 29.2.398.0 will this sync with Pipedrive if we use a 3rd party eg Zapier?
  • Dynamics 365 crm

    Hi All, we have sage accounting online and we are looking for ways to stream line our system and I have some question that I hope that you guys can help? We are looking at implementing dynamics 365 sales as our CRM system, my question is our we able…
  • Sage CRM & Sage 300 Web Screens Using The Same Port. Conflict with Sage.CNA.WindowsService – Changing Ports for Tomcat Service

    We recently had a case where the BP was getting a IRL Rewriter error upon installation upgrade of CRM 2023. They would login to CRM and get the interactive dashboard not loading. Suddenly after the Apache Tomcat Service would stop and therefore all Mail…
  • Moving Sage CRM from HTTP to HTTPS and how to renew SSL certificates.

    Moving Sage CRM from HTTP to HTTPS and how to renew SSL certificates. This last month we had a couple of BPs that ran into issues with their CRM instances not promoting suddenly. Only to find that the SSL had expired on the server. Logically one…
  • Sage CRM Podcast Series | A session with Keystone Precision | Episode 1

    Across two episodes, Jeff Richards and David Beard from the Sage CRM team talk with Keystone Precision Solutions about their installation of Sage CRM with Sage 100. In the first episode , we talk about the company's background and how Sage CRM has helped…
  • mot de passe oublié CRM 2022 R1 0124

    Bonjour, Comment peut on réinitialisé un mot de passe utilisateur sur le CRM 2022 R1 0124? Merci
  • Mensaje de cita - CRM Outlook V12

    Hola a todos! ¿Saben dónde es que se modifican los campos que alimentan la CITA que se genera en Outlook desde SAGE X3? Necesitaba cambiar algunos y ampliar otros: He revisado los workflow y por ahí no veo nada relacionado. ¿Será algún script existente…
  • IIS Auto Login Fall Back

    I am setting up IIS auto login for a customer, but not all users are in the active directory. Is it possible to use the normal login with password in parallel? E.g. for an access from outside without vpn or for users which are not stored in the active…
  • crm outlook plug in

    I am curious if anyone else has an issue with the CRM outlook plug in. Every time there is a CRM update, this feature is turned off/deleted. I usually can reinstall it but with the latest CRM update I am not able to. I have tried both the lite and standard…
  • Sage CRM Empowers SMB's Digital Transformation with AWS

    In today's fast-paced digital landscape, small and medium-sized businesses (SMBs) need reliable and flexible solutions to accelerate their digital transformation journey. Recognizing this, Sage, a leading provider of business management software, has…
  • Embedded CRM vs Stand alone CRM

    Greetings A bit confused on X3 and CRM solution. From the videos, I see that X3 has basic CRM modules embedded in it. At the same time, I realized that there is a standalone Sage CRM solution, which also can be integrated with X3. Few questions…
  • Sage CRM 2023 R1 has launched in UK and Ireland!

    We’re delighted to let you know that the release of Sage CRM 2022 R1 is now available to Sage UK and Ireland partners and their customers. What's new in Sage CRM 2023 R1? Company Narrative: This new feature uses a set of algorithms to analyse and…
  • Sales / Project CRM Tracking Software

    Good day, Wondering what other companies use for keeping track of communication on active projects as well as potential projects. We previously were using email Public Folders and now have converted to Microsoft Teams - but setting up a new team for…
  • Sage CRM 2023 R1 is coming soon to UK and Ireland!

    Note: This announcement applies to Sage CRM for the UK and Ireland region only. We’re delighted to let you know that the release of Sage CRM 2023 R1 will be available from 30th May 2023. Check out the What’s New Guide and the Qnect compatibility guide…
  • Does CRM 2023.R1 have "Contact and Email Import" feature working for an on-premise Exchange 2019?

    This Sage City post regarding Outlook plugins and CRM 2022.R2: https://www.sagecity.com/sage-global-solutions/sage-crm/b/sage-crm-hints-tips-and-tricks/posts/sage-crm-2022-r2-ux-improvements---outlook-plugin-replacement---new-email-and-contact-import…
  • Chrome update causing prompts in CRM

    Hi We have had a couple of customers complaining that Chrome is keep prompting them to leave the site when they click on different tabs. I have tested this by upgrading Chrome to Version 113.0.5672.64 (Official Build) (64-bit) and then it I click on…
  • Sage CRM

    "Good afternoon, I would like to inquire about a problem I am experiencing when opening the quote display on the screen. I also want to attach an image of the error message that appears. Can you help me resolve this issue?"
  • Using Correct Upgrade Path (Don't Skip Versions)

    We recently had a case where an upgrade was done from and older CRM version straight to the latest version of CRM 2022. All sorts of issues and options and fields were missing. Or fields were in the right locations but the names or options within the…
  • Linking to an entity from outside CRM

    Is it possible to provide a link to a Sage CRM company and put that link in eg our intranet? Currently I can't just copy the URL as my session ID is contained in that URL. If I remove my session ID, it asks the user to log in even if they are already…
  • Sage CRM 2022 R1: Microsoft Password Based SSO for CRM

    I am currently trying to set up Password based SSO on sage via AAD. have you got any visual guide on that using the 'My apps secure sign-in extension' and any configuration on that. I would like it so that the users log into the extension with their…
  • CRM opportunity workflow custon field increment

    Hi We have created a field on opportunity for licence number In my workflow step I want the licence number to populate the next number when I get to that stage. Please guide on how this can be achieved Thankyou
  • | Sage CRM Podcast | Talking CRM + 300 | A session with Belmont House | Ep. 1 |

    Across 3 episodes, we talk with Zainab Salihi, CRM Practice Leader, from BAASS Business Solutions and their customer Dennis Donovan of Belmont House, a charitable, non-profit, home for seniors offering long-term care and retirement living, both of whom…
  • Sage CRM – Users stay logged in taking up licenses. / Time-out settings

    We recently had a very interesting case. Where the customer had 5 usual licenses for their CRM system. Of which 2 users no matter what they did and how many attempts on logging out, they would still be taking up 2 licenses and staying logged in. it would…
  • Recording CRM Implementation

    Hi all I have seen lots of times that it is really important to record details about Sage CRM Implementations and have a plan on how things work but I cannot seem to find the guide on the partner documentation. Does anyone have any guidance on this…
  • Faulting application name: w3wp.exe. Faulting module name: eWare.dll

    We are getting this at a client. Each morning it happens & they can't log into CRM. Then after a few minutes, it starts working OK. Then it will intermittently happen during the day. This is a new server from a recent upgrade & been happening since go…