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  • How do I correct this credit card payment

    Hello. I was making credit card payments wrong. I was setting up the credit card payment as a bill payment rather than a transfer from my bank to my credit card. I had a payment in my system this way when I learned that I should just do a transfer.…
  • CMIS2240

    I'm confused about the linked account in credit card. And my second question is when I put the amount in the opening balance I got a different account and then when I put another amount that the last amount has gone.
  • Slow Access to Paya Credit Card Vault

    We have a client that just moved their Sage 100 2021 Standard to a Hosted environment. When clicking on the Credit Card/ACH button in Customer Maintenance, it takes 2 to 3 minutes to open up. Does anyone have a clue on why this process would have slowed…
  • Credit Card moved from one company to another

    I'm wondering what the proper steps are for setting up a credit card that was moved from an old company to a new one? The credit card that was moved has an opening balance of 17,784.64, however the company file has several months of transactions recorded…
  • Adjustment & Void button for Credit Card Payments

    Sage should add an adjustment & void button for credit card payments like there are for checks instead of having to do journal entries to reverse entries. Thank you
  • CC Vault Decode Error

    We are unable to transfer orders from the website to X3 via the web service. The transfer fails with the error: CC Vault Decode Error Sage Exchange connection unavailable at this time.\\ Please try later. PAYA changing I.P addresses: https://support…
  • Indexed Credit Card Receipts

    Good Morning All, I have a question regarding the credit card receipt indexing process via Sage Paperless. I am wondering if it's possible to see a list of already indexed credit card receipts? For example, when coding an invoice (or doing a new invoice…
  • TRYING TO REACH SOMEONE AT SAGE re: Updating our Credit Card Information

    Hello All, We have have been trying to update our credit card with Sage for over a week now! This has been the most frustrating process; waiting on the line for hours only to be put back on hold again and then having our call dropped TWICE, logging…
  • Charts of Accounts

    The problem I am having is in the chart of accounts. The accounts receivable is supposed to be a money in/ money out type of account. My accounts receivable is taking money in but not out for credit card sales only. I have to move the money out via general…
  • Sage 2013: You do not have sufficient rights to override the credit card information... and you cannot process a credit transaction greater than $.00

    I have an administrator account and I do all of my work in a regular user account that I set permissions with, which tend to be the same as other people in my company, so others can use my account without any concerns. There's a new error in Sage as…
  • Cheque payment for company credit card

    Hello, How do I remove a posted cheque payment for the companies credit card? Thank you
  • Sales Orders are disappearing during the "get EMV" process

    This is happening after our sales associates are done creating the sales order and have already clicked the EMV button, and swiped the card, then when the go back to click the "Get EMV Pmt" button, the sales order is gone. The credit card processes fine…
  • Credit Card Statement Reconciliation

    Hello, Is there a way to record individual credit card expense transactions and be able to reconcile the monthly credit card statements like a bank account? Or import the invoice #s for reconciliation? We have hundreds of credit card transactions…
  • credit card details load into the GL

    new to Sage 100 C. What is the best way to enter CC transaction details into AP? Create CC setup (for each user) and then enter a payable for each transaction with a payment method of CC? You then reconcile the CC statement and select to pay the CC? Or…
  • Add a prepay button to sales orders

    It would be helpful to collect prepay with a sales order confirmation for customers who aren't on credit terms. We LOVE the invoice pay now. Please add a prepay now to sales orders.
  • Cash back from Visa

    I receive an annual cash back amount for using the company credit card, which applies directly against the balance on my credit card statement each November. What is the best way to enter this transaction?
  • Considering Moneris integration. Does anyone have experience? How difficult is it?

    We are considering Sage Payment Solutions with Moneris. Just wondering if someone who has used this can tell us if it was easy to install, and if it was worth while. Are you happy with it? Was it cost prohibitive? Thank you!
  • Credit Card Reconciliation Problem

    FormerMember
    FormerMember
    I recently took over a set of books and have found that the last credit card reconciliation before year end was not completed. All the year end documents and adjusting entries have been completed. How should I proceed with completing this reconciliation;…
  • Stripe payments no longer upload

    Anyone else having an issue with Stripe payments not uploading? Since the last payroll update, my stripe payments no longer automatically upload when I open Sage and when I go in to my settings, the button that I had checked off for "automatically refresh…
  • When to use Manual Credit Card Transactions

    Manual Credit Card Transaction can be used when a credit card transaction has been entered or updated outside of SAGE 500 ERP and the state needs to be brought into synch in SAGE 500 ERP. For example customers are performing transactions outside of SAGE…
  • Reverse credit card payments that have a status of "In the bank". Accounting Cancellation button is not available.

    We have several credit card receipts which have a status of "In the bank". which do not have credit card authorization under "credit card processing". They payments have been posted & accounting cancellation is not available. How to reverse these payments…
  • Managing Status Purchase Orders with Credit Card Terms where CC charged before Shipment

    FormerMember
    FormerMember
    I am new to Sage, so please forgive me if I am missing something. How does Sage handle managing Purchase Order status when an item is not yet received, but the credit card was already charged? For instance, if a an east coast vendor charges a credit card…
  • Inactivate old credit cards

    Is there a way to inactivate old Credit Cards? I was able to inactivate the sub-account, but the old credit card still shows up in the list (when entering Credit Card receipts). The only option i have is to Delete the card, but it won't allow that either…
  • How to set up credit cards for payments to vendors in Sage 50 CA?

    The following will guide you in setting up a new payment method which includes creating the payment and expense accounts then a quick step in Setup > Settings . See below for details on the four easy steps. You'll be processing payments to vendors in…
  • Credit Memo in Bank Reconciliation

    FormerMember
    FormerMember
    Help! We were originally invoiced for a unit (over a year ago) we recently received a credit memo for the total amount of the unit and then were rebilled for the unit at a discounted price. Original invoice created a purchase invoice to our wholesale…