Browse By Tags

  • Processing Bank transaction from feed 8 second lag with over 600 transactions

    Processing bank transaction from feed to match payment in for sales invoice has become extremely slow since I have 628 bank feed transactions in the file. Processing the early transactions is fine but when I page through to the end of the 628 transactions…
  • Live Webinar - Bank Feeds - Setup and processing - Recording available

    Bank Feeds can be a big time saver and we've updated the look and feel in Sage 50 Accounts v29.2 which also brings other enhancements. Join us as we introduce you to bank feeds, explain the benefits, advise on setting it up and how to process your transactions…
  • Check an opening bank balance on a specific day

    Hi, all. I'm wondering if anyone can tell me how I find out what my bank balance was on a specific day. I managed to do it once before but cannot for the life of me remember how I did it.
  • Bank Feeds wi BOI

    Hoping someone might be able to shed some light on this for me. We are based in Ireland and use Bank of Ireland Business Online. When I try to set up Bank Feeds from Sage50 Accounts we get an error at the very last stage ("BOI Consent Page) telling us…
  • Bank feed setup

    I get a blank white screen during Bank feed setup after selecting my bank, and clicking the Sign in button. I get a brief blue rotating (waiting circle) then nothing. I've tried going through the knowledge base article at Blank white screen appears…
  • Bank Transactions Not Updating

    Hi Sage, most of my clients bank feeds also has not pulled through since 13/06, one of them 14/06 - From various banks. Do we know what the issue is or how it can be resolved? Thanks
  • Recurring entries

    I've just switched to the Cloud product from Sage 50. I used to run recurring entries for my regular bank account payments and receipts. Is there an equivalent in Sage Cloud or a workaround? Unfortunately my main bank doesn't connect for the automatic…
  • Plaid Bank Feeds Login

    Hello all! I'm trying to set up a client's bank feed in my Sage and have got to the Sign In screen - "Share your account data with Plaid". Unfortunately, there doesn't seem to be a way to navigate the pop up screen - it has the logo, share your account…
  • Entries not showing on bank reconciliation

    I'm using Accounting Start. Entries appear on my bank feed (and on my bank statements) but not under 'Reconcile'. They show up on Unreconciled Bank Transactions. What is causing that? All the entries showing under 'Reconcile' are correct and have…
  • Bank feeds - Delay in obtaining latest transaction

    The delay in obtaining transactions significantly reduces the benefit. Also bank feeds do not provide the bank balance to enable reconciliation. The Sage response to this question is that the update depends on a third party. Nat West provides an aggregation…
  • Important information - Bank feeds / Santander

    We are aware that some customers are experiencing problems downloading Bank feeds transactions from Santander. We're currently investigating this. If you're affected by this issue, please try again later.
  • Bank feed rules - bank transfer

    On bank feeds, there is the option to create a bank transfer manually for a transaction. However when creating bank rules, there doesn't seem to be functionality to create a rule for a bank transfer. We have over 100 different cashbooks and the automated…
  • Standard Bank feeds

    Is there an (ongoing) issue with Standard Bank feeds not connecting?? Been struggling since last week, with no progress from Sage.
  • Duplicate Bank Feed Entries should not occur - bad design

    It should not have been necessary to contact support if the program was better designed - the problem is bank feeds where when there is a Bank Transfer between two accounts the bank feed allows both transactions to be recorded creating a duplicate entry…
  • Barclays bank feed

    Hi there, We have a number of bank accounts with Barclays and have only managed to set up the bank feed for one. When I try and do the same for the other accounts I get an error message when I get back to Sage. I have tried the helpdeskk with Sage and…
  • Multi Currency Bank Accounts

    Hi, I have connected our Bank accounts to our Wise account and see that I can pull in the transactions form my different currency accounts however they all show as £, when will we have the option to have the account its own currency?
  • Bank Feed can't get transactions - "No transactions have been downloaded. Sage is up to date"

    Having trouble with the "Get Transactions" button in the Match Bank Transactions window. It's been working just fine for months, up until a week ago. When I click it, I get the message "No transactions have been downloaded. Sage is up to date." The last…
  • Bank Feed Reference not matching

    Hi Sorry if these are dumb questions but I haven't got the time to find the answer. Q1.I am new to Bank Feeds. I have entered a load of Bank Payments for my 02 mobile bill. Each month it is a penny or two different so can't put in as a regular payment…
  • Lost transaction.

    Made a cash deposit at the bank. Transaction showed in 'Banking'. Went to match the relevant invoices to the transaction. I'd recorded an invoice amount incorrectly so the total of the invoices didn't match the total deposit at the bank. Came…
  • Paypal Working Capital loan

    Hi Sage city! I want to know that which category and Nominal code does PayPal Working Capital Loan belong in sale business cloud.
  • Sage One Bank feeds issue with FNB

    Hi there, I have set up the bank feeds for FNB. Transactions come through erratically, my app lights up (im not approving a transaction or action on the app that I dont know about) all the time asking for authorization and my bank balance on sage…
  • Please help, I am FNB and still receiving this bank error:

  • Bank Feeds

    Sage is really losing the plot! Do you guys want to be in business by December? At this rate AND with all the marketing that Xero is currently doing I can't see you guys surviving.
  • Add negative value items to invoices when importing from SagePay via WooCommerce/Wordpress

    We have a retail website using Wordpress with WooCommerce and we take payments using SagePay (now Opayo) We would like to add coupon codes that give customers a discount (say 10%) But, when we import these transactions/invoices into Sage50 the negative…
  • Delay in Bank Feeds - Nedbank South Africa

    Good day. I need to do a recon. Today is the 9th of July, but my Nedbank Feeds are only up to 4th July. Is there a way this shall ever be resolved or Nedbank at least notified?