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  • Sage account payment issue - contact email??

    I received an email message from Sage Collections (noreply address) that I have to update my credit card account information. When I follow the link, I get the following message: -------- Error undefined is not an object (evaluating 'r.scrollIntoView…
  • Credit card journal entry

    Our employee bought parts with a company credit card. I need to add a journal entry manually for it which should be this I believe: Credit the Credit Card. Debit the expense account. Where it gets tricky is that I need this tied to the invoice…
  • How to complete partial paid invoices.

    My customer does not always pay the full amount. This is a known problem that we track to make sure it doesn’t get too expensive. For example the invoice may be $50, but they only pay $48. Sage locks the invoice for editing so it’s difficult to adjust…
  • Calculator Function

    Most days, when entering invoices to be paid, or to customers, items that may need additional calculations to get to totals, it would be really great if there was a way to use a calculator inside some of the entry screens.
  • Billing - Contract-based Invoices

    I am having an issue with the Contracts sending cost to Billing. I have the contracts set up in with "Send cost to Billing" checked and Status is "Approved" but when I go into Billing to select the contracts, they are not listed. Does anyone have any…
  • Billing Module - Contract-Based Invoices

    I am having an issue with the Contracts sending cost to Billing. I have the contracts set up in with "Send cost to Billing" checked and Status is "Approved" but when I go into Billing to select the contracts, they are not listed. Does anyone have…
  • Missing WIP Records from Payroll

    We have a couple of jobs where all of the WIP records are not coming through to billing from payroll. It's not the complete job where the data isn't flowing through, but a particular cost code. The cost code flows through for other jobs. I have verified…
  • Entering beginning balances

    Is there anyone who can tell me the order of modules used for entering beginning balances? I know that this is something that my consultant or business partner should help me with, but they will not respond to any of my emails. I need to get an existing…