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  • X3_PUB {Web Service name} XML - No more paths available

    Hi, We have been recently receiving the following error below and it's almost all are Web Service calls to fail, can't figure out what is causing the issue, any help would be appreciated. {"code":"SAGE_X3_ERROR_MESSAGE","defaultMessage":"X3 Error…
  • SYRACUSE WS Unauthorized error

    Hi I'm trying to use X3 V12 webservices from PHP application, below the code I used to save a new order : $soapclient=new SoapClient($wsdl, $options); $callContext = array('codeLang'=>$code_lang, 'codeUser'=>$username, 'password'=>$password, …
  • Important Update for Enterprise Linux customers - Syracuse 12.18 and Enterprise Linux 8

    The upcoming release Sage X3 2023 R1 (V12 patch 23) will contain important security and technical compliance updates especially for customers running on Linux. The new Node.js 18 for the Syracuse component is only compatible with Enterprise Linux 8…
  • INFO: Sage X3 2023 R1 will run Node.js 18: Check your Syracuse JavaScript custom modules

    Syracuse 12.18 (delivered with 2023 R1) will run Node.js 18, which no longer supports node-fibers. Although Sage does not officially support partner-developed Syracuse JavaScript bundles, the Sage X3 Syracuse Web Server technically allows you to develop…
  • ALERT: Sage X3 Red Hat & Linux Update

    The Sage X3 Syracuse Web Server will only support Linux deployments on Red Hat Enterprise Linux 8 or Oracle Enterprise Linux 8, starting with Syracuse Web Server 12.18, delivered with 2023 R1. We strive to guarantee continuous technical compliance and…
  • New Relic with Sage X3

    Hi all, I was reading: https://online-help.sageerpx3.com/erp/12/public/getting-started_configuration-file-nodelocal.html and noticed this: Anyone have experience using it and how to get it to work? Also, is there a patch version limitation…
  • [X3 v12p30] Error when implementing syracuse self-signed certificates after a successful certgen and certificates replacement.

    Sage X3 v12p30. All component match requirement. I am using certgen in syracuse cert-tools. When I am done replacing the certificates, send certificate to runtime, and apply passphrase to the certificate in syracuse certificate folder, I got these…
  • OpenSSL, November 1, 2022, Critical Security vulnerability

    From: https://www.globalsign.com/en/blog/urgent-patch-openssl-november-1-avoid-critical-security-vulnerability Is Sage X3 affected? Checking NodeJS version from syracuse for Sage X3v12p30:
  • Issues with display or random hanging of the system

    This generally occurs when there is an issue between the Console and the Syracuse. The repair on this is usually resolved by following the below steps. If the below does not resolve your concern, you can log a call with the BP and they can contact Sage…
  • Landing Page Query Batch Submission Threshold

    Hi, Is there any way to configure the row count threshold used to determine when a landing page query is 'expensive' and needs to be sent to the batch server? I have a requester that queries the STOPREH table (>100k rows). Although the requester has…
  • INFO: Change in behaviour with Syracuse 12.14 potentially impacting external load balancers

    In Syracuse versions prior to Syracuse 12.14, Sage X3 sends a "ping" request from the user browser to the server every 60 seconds to check the session status. This behaviour was found to not be efficient nor as effective due to the changing features and…
  • ALERT: Syracuse Server Hotfix 12.15.3.7 is available for V12

    Syracuse Server version 12.15.3.7 is now available This version addresses issues when using the Sage X3 Office Add-in (X3-280327) - Fields are not selectable in the filter tab - Using the Excel sort tool only sorts a single column, not the entire…
  • Syracuse 12.14.5.1 Installation Instructions

    I have downloaded the Syracuse 12.14.5.1 hotfix but when unzipped it doesn't contain the expected .jar file. Instead, I see a number of files & folders: How do I install the hotfix please? Thanks, Martin
  • How to increase logging levels for diagnosing issues

    You have got your X3 Version 12 system working, but either want to understand how something works in more detail or are now seeing some issue which you need to investigate further. In order to understand what is going on within your X3 system you want…
  • INFO: Syracuse Server 12.14.5.1 Hotfix

    With the delivery of Syracuse server version 12.14 delivered with Sage X3 version 2022 R1 / 12.0.29, you may have experienced an issue where it is no longer possible to save any text in plain text format when using the inbuilt Sage X3 text editor. …
  • Should I change the default Syracuse logging in my production system

    You have just completed your Syracuse installation and have handed over to the users, so you can relax and move onto the next task, right? It's not always that easy and after a few days, users suddenly start complaining about odd messages intermittently…
  • ALERT: « EU VAT ID validation » – Error 500

    When validating EU VAT IDs, independent of X3 release, customers get an error 'error 500 Failed to parseField countryCode'. This is due to the change in the VIES service as provided by the European Community. This error is going to be fixed in 2022…
  • SyracuseServer Hotfix 12.13.4.2 - To fix number of decimal places in Purchasing & Sales is now available

    The hotfix is aimed at correcting the issues with the number of decimal places on quantities in the Purchasing and Sales modules. The issue was reported after installing SyracuseServer 12.12 delivered with 2021 R3 (12.0.27).
  • INFO: Syracuse Server 12.13.4.2 Hotfix

    From the delivery of SyracuseServer 12.12 (delivered with 2021 R3 / 12.0.27), you may have experienced an issue with the number of decimals on quantities in the Purchasing and Sales business processes. If you experience this issue, please install this…
  • [13-01-2022] SyracuseServer Hotfix 12.13.4.2

    Desde o SyracuseServer 12.12 (entregue com a 2021 R3 (12.0.27)), pode ter problemas com o número de casas decimais nas quantidades no módulo de Compras e Vendas. Para ultrapassar esta situação, deve instalar este hotfix SyracuseServer 12.13.4.2.
  • Sage V12 Patch 28 - Web Service Tester Error "Resource not Found"

    Hi All, Has anyone come across this error when testing a web service with the built in Tester (Administration - > Classic soap web services). This is a clean installation of V12 Patch 28 Server. I also seem to experience this on a difference installation…
  • When running multiple syracuse instances, would like to be able to specify which Syracuse instance the batch server will use.

    When running multiple syracuse instances, would like to be able to specify which Syracuse instance the batch server will use. We have a customer with 3 syracuse servers - the idea is that there will be 2 used by the users for general day-to-day activity…
  • ALERT: Eclipse Debugging in a Syracuse Cluster can exhaust Memory and CPU

    Problem: A problem has been discovered with memory and CPU consumption when Eclipse Debugging is being undertaken with a multi-server Syracuse cluster. This has been identified as an issue when using the Syracuse Load balancer:- The Syracuse nanny…
  • Improve Menu profile import function

    This function is very useful to translate Syracuse menus, as it reads translations already done in SQL db. But, some items on the navigation page are not translated. Example with Fixed assets/Inquiries menu. ‘All legislations’ and ‘Germany & Austria’…
  • Critical security hotfixes for U9, V11 and V12.

    A security risk within Sage X3 has been discovered that may impact customers using Sage X3, Sage X3 Warehousing and Sage X3 HR & Payroll. The security risk is related to a platform component and has no impact on the Sage X3 application code or customizations…