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  • Personal information DB federation X3

    Hello, Our Sage X3 instance is located in AWS Frankfurt. We will migrate our Australian Operating Company to Sage X3. However, we know about Australian data protection law. Can we host a personal information db in Australia and federated to the X3…
  • Why is Timberscan and Sage not matching in the units column after a Commitment CO?

    Why is Timberscan and Sage not matching in the units column after a Commitment CO?
  • Lack of data in Data Model and Views

    Hello, After verification, I found in a worksheet of Data Model and View, it lacks the data of one day from Sage X3. The specific is: In a purchasing worksheet in SEI, it only displays the data of February 1, 5, 13 and 27 from Sage X3. However,…
  • Payroll syncing getting error

    At the end of December, I replaced all of our computers - server went from 2012 to 2022, and workstations went from 10 to 11. Ever since then we have had this problem and nobody has been able to tell us what the problem is so far. When we go to do payroll…
  • Balance Update column in Accounting Tasks

    We are seeing a value in the "Balance Update" column in Accounting Tasks and we can't get rid of it no matter how many times we run the resynchronization functions. When we try to run the "Account Balances resynchronization, we get this error which also…
  • Sage HR Employee Name Sync

    How do you change how employee names sync from Sage 50 to Sage HR? Sage 50 lists employees as Last Name, First Name but when synced to Sage HR - the Last Name is showing as the First Name and First Name showing as Last Name.
  • migration de sage 50 vers sage comptabilité

    Bonjour, lors de la migration de sage 50 vers sage comptabilité il y a 5 comptes du grand livre qui ont changés de numéro. Sage a mis un "9" devant et le compte indique "en attente". Aujourd'hui en voulant payer mes DAS je n'était pas capable de sélectionner…
  • Sync employees for HR testing

    I would like to only sync 2 employees as test subjects to see what access they have to Sage HR. Is that something that I can do? Or do I have to sync all employees? Thanks, Lisa
  • téléverser des articles non taxable

    Bonjour, Lorsque que je fait le téléversement d'un article a partir de sage 50 vers mon sage comptabilité dans le portable pour la route les items qui ont été rentrer sans taxes et transférer apparaissent toujours avec les taxes dans sage comptabilité…
  • Adding Links to AP Invoices for Reference

    We are looking to start saving a scan of say, an AP invoice to our system via the link icon in the tool bar. We are saving the scans (pdf) to our dropbox account. Yesterday I completed one to test it, and because it was in a folder only accessible to…
  • EIBNativeException 335544344

    I received the above Error Class and error code when i try and open the TSReg.fdb file on the server. Somehow there is a firewall or something preventing the data base from opening. I am running timeslips 2017. Any suggestions on how to cure this. Port…
  • Server is too busy right now. Try again later

    I cannot get past this error "Server is too busy right now. Try again later" I have tried two workstations and get the same error. both machines are current with all windows updates. i only get the error with on of my shared companies.... the other…
  • Unable to download company files, after connecting to Sage Cloud.

    Not a Question but an answer to what many Sage Support techs are not aware of: in the past few weeks we have upgraded to a few remote licenses to access our company accounting software remotely. In doing so we set the main company to shared mode. On the…
  • partager

    comment partager mes donnés de sage de mon ordinateur bureau à mon portable?
  • Payment is not posted in PAYCUR

    Hello everyone, I have encountered an issue while processing payments in All > A/P - A/R accounting > Payment. Here are the details: Open Item: AMTCUR = 20,100 1st Payment: 6,030 2nd Payment: 10,050 Upon making the payments,…
  • General Trial Balance Error

    General Trial Balance total at 12/31/23 does not match the ending balance at 12/31/2023 of the detail for several of my cash accounts. (In all cases, the detail ending balance is correct.) I've checked the audit trail and don't see any behind-the-scenes…
  • "Sync error server exception sequence number must be specified on insertion of a detail type 2"

    we are using sage 300 with the technisoft service manager app on a Samsung a8 tablet. in the stored actions it says the above line and wont sync anything following that. I've tried everything from fully deleting the work order on the dispatch side (pc…
  • Product is in stock with 0 quantity, location shows a quantity with no product

    Hi there. There seems to be a de-synchronization between the product and its location. The product shows null quantity in the location. The location shows a quantity (59) but a null product and is "empty" Misc. issue and receipt is also messed…
  • Seeking Guidance on Managing Permissions and Data Differentiation in Multiple Sage X3 Folders

    How can I manage multiple folders in Sage X3, where I need to add users, adjust permissions globally, but ensure that data (such as products and orders) remains distinct for each folder?
  • Labor And Rate Tables Not Transferring

    My database that was setup when I bought the system had the pricing in units, an earlier question on here was answered by the Gary gentleman that seems to answer most of these. I tried to create a new database so I could select the crew pricing in hours…
  • Sage accounting banking page account summaries are not updating

    The banking home page shows all the active banking accounts. When connected to my bank, each account shows the sage balance, the bank balance, and an icon to see incoming transactions. I notice that the balances are not correct, even the sage balance…
  • Synchronization

    why does our shared data files randomly synchromize when someone is in the middle of a transaction
  • Données rejetées

    Bonjour, à l'ouverture de mon logiciel Sage 50 aujourd'hui, après un les vacances des Fêtes, j'ai enregistré quelques transactions. Puis j'ai changé la date courante pour le 8 janvier 2024, pour le faire on m'a demandé de mettre le mode mono-utilisateur…
  • Triggering Script when item quantity gets updated

    Hello, I have a bunch of custom scripts that get triggered Post-Write on different tables, for example, sales order, item, alias, etc. Only one script would not trigger, and I can't find why. The script should trigger Post-Write on the table IM_ItemWarehouse…
  • Bank Connection Problem

    I looked back at post history and did not see any that matched the problem I am having. I am trying to connect a bank checking account to Sage Accounting and I continue to get an Alert that says "No Accounts Available To Connect". The one I am trying…