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  • Sage Drive

    Can something be done about the timing out after 60 minutes on the Sage Drive software? I understand the concept behind this feature, but for my usage being timed out after 60 minutes is just annoying. No one else needs to the ability to enter data. …
  • Unable to connet to Sage Data Service

    Hi, I need to connect a colleague to Sage Drive - I have added them on the Sage Drive internet page, however I am unable to add the company to the main log in screen due to error message 'Unable to connect to the Sage Data Service on machine 127.0.0…
  • Sage Drive

    HI, is Sage Drive completely down or is it just me? I've checked https://trust.sage.com which does say the service is unavailable but I have not been able to get online for over a week! I cannot find any alerts or announcements , I'm getting no response…
  • Sage 50 Cloud Sage Drive

    For the 2nd time in a week on a 'remote' Sage 50 Cloud (V25) site I am getting "uploading 0Kb or 1Kb" and "Please wait processing" message which stop the 'remote' Sage from being usable until the upload has finally completed. Both the 'main' site and…
  • Upgraded to V25 & Sage Drive is Offline

    I have tried re-connecting the Sage Drive but it comes up with the following error message: The Sage ID you've entered has had its access revoked or the company has been deleted from Sage Drive. To enter an alternative Sage ID and password, click Retry…
  • Sage Drive isn't recognising that the main pc is online

    FormerMember
    FormerMember
    Hello, can anyone help please? I work from home and use Sage Drive to connect to the main pc that has Sage on it. Sometimes when I logon I get a message saying "...The main computer for this Sage Drive company isn’t currently online, before you continue…
  • Sage drive

    Hi I have sage 50c v 25 on a main office computer and use it remotely from my laptop. I’ve discovered that all the new data I’ve entered on the remote site has not synced with the main office site! How do I fix this? Or have I lost a months worth of…
  • Sage 50c Accounts Microsoft Office 365

    I have a notification when i try to print my documents as follows: "Printing or Emailing documents from a Sage Drive remote site will not result in a PDF copy being stored in OneDrive." Can i force a save to One Drive in any way?Sage 50c Accounts
  • New Sage 50 Accounts webinar - Colour themes

    In the new version of Sage 50 Accounts you can customise your desktop by choosing one of our new colour themes. There's three available and each user can choose their own preferred theme for their computer. Click to play (Please visit the site to…
  • Sage Drive: keeping connected over Christmas and beyond

    Christmas is almost here. But it seems that the traditional holidays may no longer be part of the season. New research shows that 76% of small business owners work through the holidays. With the need to stay connected and the possibility of bad weather…
  • Sage 50 and Sage Drive Problems

    Following a recent data corruption in sage 50 linked to SageDrive and discussions with the support team I have discovered that Sage can corrupt its data if your internet speeds drop below the required minimum. I was told that the corruption is my error…
  • How do I stop a user from connecting to a now non existent sage drive?

    I have removed the companies from Sage Drive and set all users to work from a local data file but one user upon opening Sage 50 Accounts it gives a cannot connect to sage drive error. I have tried to press disconnect but the only options I get then is…
  • Problem Sage 50 looking to contact Sage Drive although not using Sage Drive..?

    Hi, hoping support can help on this When opening Sage 50, it prompts with a window "Sage Drive - Processing, please wait" I have done few items Sage Support advised last week, restart services/flush DNS/clear out old .S50 files etc. which solves…
  • Sage Drive Keep having to Sign Back in

    hi, please can someone help, before I go mad... I am using Sage 50 - and I am constantly having to sign back into Sage Drive - It might be in the middle of doing something in sage, or whilst the sales are downloading from tradebox - that I get the …
  • Sage Drive: Login problems using the phone App

    Does anyone have problems logging in past the email/password ID stage: I get the message "bad request" after typing the CAPTCHA text required.
  • Issue restoring backup on Sage 50 Accounts.

    I'm trying to restore from a backup but the backup that I took today is not on the previous backup list. Whilst the backups shown in the list appear to be located on my network drive, it's not showing all of the previous backups which I can see when I…
  • PC not connecting to Sage drive after removing company, and failing to re-add from Sage Drive.

    Help. We were having trouble with data not being updated on a PC from the drive. I removed the company to re-add via data connection on Sage drive but it would not let me, saying that the company already existed. The only way I could add the company…
  • Memo attachments - SageDrive

    Hi, I have a problem with attachments and Sage Drive. I believe that memos attached are not updated by Sage Drive. Therefore, if I am working remotely and add a supplier statement as a memo to the supplier account, no one else in the organisation will…
  • Sage 50c Accounts Reporting - Specified report path is invalid

    Hi everyone, We've just started using Sage Drive and have got our data uploaded and working correctly for multiple users. However when the main accounts user (connected to Sage Drive data), goes ot Modules, Projects and Reports, we experience an error…
  • Bank rules in 50c

    Does the cloud based function have to be turned on in order for the the bank feeds rule functionality to work or will the bank feed rules functionality work with just sage drive ?
  • Sage Drive Locked

    Has any one come across an issue where Sage Drive is getting locked by a Sage 50 session left open in a closed RDP session. I am not conclusive on this but I certainly appeared to clear a locked Sage Company, this week, by locating the RDP session with…
  • Sage 50c Accountant Link - does my Main PC really need to be on to allow them to validate my accounts

    Hi Forum... I am a user of Sage 50c for a small sports club, we upgraded from Sage Instant Accounts 2014 to Sage 50c on subscription about 12 months ago, two of the key benefits being bank feed downloads and Sage Drive (not having to exchange backup…
  • Applemac v windows

    I run Sage Accounts on my company windows system, but I have an applemac at home. Is it possible to work on my mac from home via Sage drive?
  • Cannot connect to Sage Drive

    We are having issues connecting to Sage Drive. At first the error message was : Your Sage Accounts data is out of sync with the data held on Sage Drive. Sage Accounts will now close to allow the current Sage Drive data to be downloaded. Your…
  • Let us show you how to take full advantage of the cloud features available with Sage 50cloud!

    Sage 50cloud includes the Sage 50 desktop program that you already know, as well as multiple connected services for anytime, anywhere access, such as Sage Drive , and the integration with Microsoft Office 365 . This virtual, seminar-style boot camp…