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I am using segmented ledger so when i want to process an invoice its giving the error below. May you kindly assist.

Hello, When I file a return the values are rounded up or down so there is no floating numbers, only integers. Ex: £1.20 becomes £1 and 2.75 becomes £3. Sage Accounting does the same so when I run my VAT reports in the software I get the exact same…

I am a sole trader. I have created 2 bank accounts in Sage Accounting : one for business (for business and vat reports) and one for personal (to perform transfer out of business). How do you guys do it? Ideally I would not have a personal account…

I am the business owner and the chat with support says "disabled". Not sure whats going on i need to log into my account to invoice customers!

Evening all I am updating the products and services list and when importing, after eliminating the minor errors I made, I am getting the following There was a problem with your import Oops! The following errors have occurred: Cell A33…

I'm going through various courses on Sage University, and looking at the Certified Advisor assessment. Is there a recommended path, or recommended Sage courses, before taking the exam?

I was wondering how to set up automatic reminders for overdue invoices in sage 50 Canada

I ask, How to add Customer TIN Number ? *I see only Customer VAT Number when i create/Add customer on System.*

Hi, I need help in a bit of a hurry. I have entered several vendor bills using the incorrect ledger account. Do I have to unallocate all of them and re reconcile? The instructions say it can be done just through banking but I can't see a way to access…

I have imported all of my contacts. As I am billing I am noticing that all of my products are being billed at 0 Rated. Any suggestions on how we can fix this?

Q1 . On the sales entry the journal details - why cost of sale is showing as " to be calculated "? Q2. Journal entry on the inventory liquidation 1. GL AC 20000-00 COS should be Debit (which is marked correctly) 2. GL AC 60000-00 this should be "Inventory…

Hi, A few months ago I had to edit some transactions from several previous reconciliations. I removed them from the reconciliations, deleted them and entered them as new transactions. Then I included them on my current reconciliation since the opening…

Our client , has an integration request between their Cloud hosted Pastel Partner v19 and a Web Application that they use for online sales and transactions. Ideally, the application needs to pull accounts and transactional data from Pastel Partner v19…

Hi there, just a quick question please. to do custom reports or build sql queries easier (what I actually would like to achieve) would Intelligence reporting be the one to use? and I assume one would need advance for that? the evDict is abviously useful…

We use a old version of Simply Accounting Basic 2006 and want to convert to Sage Accounting Online. Is there a way to import the CAB file from a back up that was created in Simply Accounting 2006 into Sage Accounting Online so that we don't have to set…

Hello, I issued a loan to an employee of $3000 who was having a difficult time and they have since then quit and the loan is no longer recoverable due to them going off the radar and ghosting me. How would I fix this in my system as it is still showing…

I need to issue zero dollar cheques to clean up AP accounts. System will not let me do it. How can I get around this?

Hi everyone, Hope y'all are doing well. I have recently taken on a new client as their bookkeeper and I have noticed that their bank reconciliation was not done through Sage. While there is a hand-made bank reconciliation from last year-end, I am looking…

Hi community! I hope you guys won't let me down :) - Yes I brew beer and I love to ski I am looking to inactivate a customers "Carey" , however, there's an account balance remaining AR which is bad debt OB (as I migrated systems in covid) that I cannot…

Suddenly I get Point of Sale run time error "-2147221502 (80040002)' Pervasive MicroKernel Error:; File Name = p:\Moredou\acctrn.dat Operation = 2 (insert) Can you please inform me how to resolve it?

After updating the Bank Feeds no new transactions have pulled through since 12.06.2023. Can We please receive feedback if there is an issue as I have +- 50 transactions that have happened since that I can see on my bank statement but the transactions…

Can an A/R customer link to an I/C category? We need to map G/L accounts based on customer type. We have the customer types setup as I/C categories which include mapping to the correct G/L accounts. However, we can't find a way to a link customers to…

I am experiencing this error massage. Please assist. Pastel Partner Version 14 has stopped working. A problem caused the programe to stop working correctly. Windows will close the program and notify you if a solution is avialable.

Hi, Im triying to update Contacts using the API and Im getting the next error: "validation" : { "errors" : [ { "field" : "tax_number", "message" : "must be blank" }, { "field" : "tax_number", "message" : "Format must match '123456789XX1234 (15 characters…

Hi, Im triying to update Contacts using the API and Im getting the next error: "validation" : { "errors" : [ { "field" : "tax_number", "message" : "must be blank" }, { "field" : "tax_number", "message" : "Format must match '123456789XX1234 (15 characters…