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  • Remote users can't see memorised journals after reuploading company to Remote Date Access (Sage Drive)

    I had to reupload and reshare the company cloud data with all users (long story). After doing so, remote users complain that when they go to 'Nominal codes>Journal entry>recall', they can only see the default journal templates - not any that have been…
  • Recent synchronisation issues

    Hi Recently, mainly since 2021.0 installation or shorlty after, we are ofter experiencing issues while we are working on Sage. This mainly reocurs when we either submit an invoice or close Sage. Sage Drive Synchronisation pop up is showing and it…
  • What is recommended for the "Main Site" ?

    Hi folks, I've inherited an incomplete Sage 50c rollout and I'm having a bit of a hard time getting my head around how Sage manages the dataset. I foolishly assumed that, being the Cloud version, all company, account and user data was stored centrally…
  • Sage 50 and Sage Drive Problems

    Following a recent data corruption in sage 50 linked to SageDrive and discussions with the support team I have discovered that Sage can corrupt its data if your internet speeds drop below the required minimum. I was told that the corruption is my error…
  • How do I stop a user from connecting to a now non existent sage drive?

    I have removed the companies from Sage Drive and set all users to work from a local data file but one user upon opening Sage 50 Accounts it gives a cannot connect to sage drive error. I have tried to press disconnect but the only options I get then is…
  • Problem Sage 50 looking to contact Sage Drive although not using Sage Drive..?

    Hi, hoping support can help on this When opening Sage 50, it prompts with a window "Sage Drive - Processing, please wait" I have done few items Sage Support advised last week, restart services/flush DNS/clear out old .S50 files etc. which solves…
  • So, Sage 50cloud Can Connect to All of That? I Had No Idea!

    I Did Not Know Sage 50cloud Could Connect to All of That? Did You? Hey Sage 50 users! Are you getting the most out of your Sage 50 product? Are you aware of all the connected services and add-ons that can help you making your business life easier? …
  • What's New in Sage 50cloud US: 2019. 1 Release!

    Sage Drive Multi-User Functionality If you recall, Sage Drive Multi-User allows your and your team to read or write new and existing transactions in Sage Drive company data files. Regardless of a Local Area Network (LAN) or working remotely, users can…