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Hi there I am sending Customer Statements dated 30/09/2022 and selecting to exclude customers with zero balances, but Sage is of course looking at the account balance of my statement date. I have customers that have since paid i.e. their account balance…

Can someone please assist me in being able to retrieve a customer statement. I keep getting this message (below). I tried all steps I could find online but nothing helps

If you are trying to view or send out statements in Sage Accounting and get an error (“We are sorry to have to tell you this, but you have just experienced an error”) there is some troubleshooting which can be done to help you get those statements out…