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Hi Can someone please advise how I would process a general journal between a customer and supplier account? Customer account was deducted from the supplier payment however GJ does not allow allocations between cust/sup accounts only GL accounts. Do…

After trying both Chrome and Edge browsers, I've noticed that Sage is significantly slow when it comes to filtering products. We currently have just over 6000 products in our system, and the platform's performance is noticeably sluggish. It's worth mentioning…

Hi there Is it possible to set up an external query / database connection (ODBC/SQL/Web Query), so that I can automatically import & refresh my custom Excel reporting using my Sage Business Online Accounting data? I am currently exporting as csv…

Good day, I have been struggling with allocating supplier payments with a settlement discount. When I allocate, I select the invoices that I am paying, but the discount is not allocated to the invoices. Do I do this manually or is there a faster…

Morning We need to process about 120 quotes using Sage One Accounting Is there a way to process 1 quote and then export this, so that we can complete the other 119 quotes in Excel and then import into Sage again?

Good Morning, I have a query - I have a coffee shop and I am trying to capture the sales invoices for the day (Cash sales). I cannot have a option to capture a cash sale directly to a cash customer (GL Account) and affect my inventory as well…

Hi All, I work for a group of companies all of which are on Sage One Accounting. When I enter into Accounting Intelligence Reporting and Upload my company data only the following reports work - Financial Management Pack, Dashboard Accounting, Financial…

Unable to edit a customer tax invoice by deleting items. It keeps loading. after retrying more than 10 times without any change, when it eventually deletes the item entries, the hours under 'Time Entries, Invoice time' increase dramatically, i.e from…

Good morning Currently Sage accounting cant link the Sales Orders with the purchase orders. I would like to do it in excel. Is there a way to set-up at link to excel with only refreshing the sheet? Thanks for the advise in advance

Support, please escalate this to your development team: At around 15h00 today (27/01/2022) someone pushed a button and activated multi-currency features for everyone, or removed the incorrect restrictions in the back end. This means that many / all…

Hi, Why is it that some of my suppliers on the Banking review page, have VAT set as a default NO VAT which cannot be changed? I have checked the suppliers accounts and they are set to standard VAT and they all have their VAT numbers in place.

Good day When printing a invoice the company logo does not appear on the invoice but on the preview it do show. Please assist

I have been trying to Install Accounting Custom Layout Designer for Windows for the past month to adjust our invoicing templates but having absolutely no luck, even after a long email thread with support agent as well as a lengthy online live chat with…

DEAR SAGE YOUR SERVICES THE PAST MONTH IS GETTING WORSE THAN WORST....... HOW WILL YOU FEEL IF WE DON'T PAY YOU? YOU WILL NOT FEEL IT AS YOU ARE A MILLION DOLLAR COMPANY...... GET YOUR ACT TOGETHER.....

We have our trust and our business dependent on SAGE Now we can not function...... IS this South Africa and it's inefficiency rearing its head our just plain incompetence??? Please update us regarding when we can expect 100% service .....and what…

Good day, I am editing my invoice/quotes on custom layout designer version 18.0. I would like to ad or select my exclusive selling price per unit. (No vat) But it keeps putting the price in with vat. What am I doing wrong?

Hi guys, My bank feeds are 2 days behind the entire time. It imports correctly but 2 days later. For eg. the transactions of the 2nd of December only imported this morning. My transactions of the 3rd (yesterday) will only import on the 5th??? Please…

I have one Pty Ltd, but with two different cost centres. We have just bought Sage Accounting, with one company and three users. How do I set up the different cost centres?

Please advice for a reputable consultant company in Zambia for sage installing and trainings ASAP.

I have done a bank transfer from FNB USD Account to FNB ZMW Account. How do pass this transaction in sage accounting entry? Because its giving me a difference amount on the other end. Example I transferred $1300.00 USD and Kwacha A/C received 17111.90…

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Did you know that there is a Sage Accounting Blog? The blog currently focuses on the following categories: Growth & Customers Money Matters People & Leadership Strategy, Legal & Operations Technology & Innovation Trends & Insights …

Welcome to the Sage Accounting discussion forums on Sage City. Please feel free to post your questions here so other members of the Sage Accounting Support Group (formally Sage One Accounting)— including peers and Sage colleagues—will see it and can…