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Storm Debi caused power cut whilst working from home. This caused loss of internet etc. for my Sage50 Cloud Accounts. Now that the connection has been restored, I am trying to "upload data" that had been processed on another laptop in the office whilst…

Hi, I use Sage 50Cloud Account, I would like to know if there is any way to remember a filter in Sage when logging off and on in Sage please? Here is an example; In my Sales Orders Tab, I filtered them to show me the orders only as I didn't need…

Hi, We are having an issue ever since upgrading from v24 to v28 (and now v29) that we will receive a message saying "Your Connection to the Sage Data Service has been lost. The application must now exit". The errors seems to be random no matter what…

We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…

When invoice is placed in dispute, normally "d" appears alongside it, however for some my customers and suppliers it disappear when invoice is partially paid. It should show "dp" , however it only shows "p". When I go to disputes, the reason is there…

The latest edition of the Support Bulletin is now available . Topics include: The Chancellor's Spring Statement Making Tax Digital for VAT - What it means for you. How to complete your financial year end Customising invoice layouts Free live…

What happened over the festive break?! Before Christmas, when making a supplier payment, selecting the button to 'Create a Remittance Advice' immediately brought up the remittance advice note. It was then simply a case of sending to email, printing or…

Hello. My husband (my accountant) and I have Sage v26 on 2 laptops, his main and my remote. His computer keeps disconnecting from Sage Drive, says offline main, and doesn't sync and says Sage Drive is not available. I keep having to ask the techs from…

I Use sage 50 cloud pro v26, we dispatch good using the sop/pop standard features within program. this is so slow and not automated..... This means when we print the courier labels (tuffnells) we have to type manually in from sage to the tuffnells…

I want to automate the download of the AUDITDL report into Excel. The transaction reports do not seem to appear in the Sage Add-in. I do not want users to have to go into Sage, find the right, have it created as a tempXXXX file then have to find that…

Based on customer feedback, in Sage 50 Accounts v26.2 we introduced new guidance to highlight new and existing features that you may find useful. Where you see a gold dot beside a module or feature, this means there's extra help available in the Show…

The January edition of Sage Accounts news is now available . Topics covered include: Tidying up your accounts Invoicing - Which option to use? CIS in Sage 50cloud Accounts Trading abroad - The Foreign Trader module Windows 7 - End of life…

Hello , My newly joined company has a list of fixed assets to be deleted off sage for year ending 2018, we are now in 2019 though but 2018 is yet to be closed .. I have deleted the items from the fixed assets, but they are still showing on the nominal…

i get the error "error retrieving update information An error has occurec whilst checking for updates. the underlying connection was closed. could not establish trust relationship for the ssl/tls secure channel." i believe its possibly…