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Yesterday I was adding a new employee and adding a vendor invoice. Each time I went to post the transaction, i got the message "Duplicate Entry. You have entered a value that has been assigned to another record. You cannot have two records with the same…

Hi all, We're developing a COM-aware .Net assembly that is used in a legacy VB6 app and keep getting the above message when opening a connection via SDKInstanceManager.Instance.OpenDatabase. When we call our method from inside another .Net assembly…

The last two weekends in a row SAGE won't let me log on to our program. I get a message coming up that says "the company cannot be opened. It appears that services related to Remote Data Access or login are not operating as expected. Unfortunately one…

Sage 50 2022.2, I have cleared all past years historical data, restored backup made in early Nov. (before installing 2022 upgrade) will advance to Jan. 1,2022 but backups made after 2022 upgrade will not. Advance Database Check gives an error and the…

My business purchased 2018 Sage 50 Canadian Edition. I used it happily into 2019. I needed to revisit the files but found the program had been lost through time. I just spoke to "technical support" and was told they "don't have the 2018 version anymore…

I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…

Trying to download transactions (invoices) from Sage Accounting to Sage 50c desktop and getting a red X with nothing in the downloading summary Getting different answers every time I contact support Is this feature not available anymore?

I have the 2014 Sage 50 Pro Accounting Canadian Edition. It will not let me move to the new year. I keep getting this message " error occurred while moving current year's data to last year. As a result, the new year could not start." Does anyone know…

Hi, I am posting this on behalf of a client who is a Sage 50 user. We have generated an .IMP file from our software for them to import into Sage 50, and they have been getting a variety of errors that are very hard to troubleshoot - maybe one of you…

We are using 2011 version of Sage on Windows 10. The system times out when we are trying to open the database with the message "Sage not responding". It looked like there was a Windows update around the same time so we backed it but the same message appears…