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  • PRODUCT ACTIVITY STOPPED RECORDING ON SOME PRODUCTS

    When I open a product in the 'Products and services' tab, the product details screen shows the correct last order date and quantity but in this doesn't match with the most recent GO/GI in the 'Activity tab' which seems to have stopped recording GI/GO…
  • Running reports to show all customer e-mail addresses

    Does anyone know how I can run a report of all my customer e-mail addresses so that I can do an e-mail shot with a new price list?
  • Monitoring and reporting fixed asset expenditure against budget

    We have a healthy annual fixed asset budget which requires regular monitoring and the preparation of reports appropriate to the level of management. We use advances departments in depth and the system allows for budgets to be applied to the fixed asset…
  • Why is the 'Use Default Tax Code for Sales' tick box greyed out?

    Hello, On a couple of my customers, the tick box for 'Use Default Tax Code for Sales' is greyed out, when T22 is selected as the Default Tax code. Does anybody know what may be causing this? I've never seen it greyed out before and don't know what could…
  • Adding new Products

    Hi we have a new range of products that we want to add to sage. These will be in addition to the products that we already have on there. My question is if we import the new range via Excel will it overwrite the existing products? Thanks Jo
  • Vat return reprint/ Include reconciled transactions

    Afternoon I was reconciling Jan to March VAT . (Sage50) i had calculated the vat return and was trying to print when my machine crashed me out of Sage It does not now seem I can reprint the return in order to send to head office who then consolidate…
  • Report generation error in invoices

    I have had the following error message when trying to run the @Sales by product (detailed)@ report in invoices on sage 50....... "The report could not be generated. Arithmetic operation resulted in an overflow." Has anyone had this before and…
  • Customise your invoice and credit note layouts

    In Sage 50cloud Accounts you can use Report Designer to customise your invoice and credit note layouts. You can make basic changes such as adding your company logo and bank details, or create a completely bespoke design. Read more >
  • Regular tasks in Sage 50cloud Accounts

    Getting into a regular rhythm of recording and checking your organisation's transactions in your Sage 50cloud Accounts software will help you to keep on top of finances and stay informed about how you're performing. Read more >
  • Send nominal values to Microsoft Excel

    Did you know, you can send your Sage 50cloud Accounts nominal values to Microsoft Excel in just a couple of clicks? Read more >
  • What happens when I run a year end in Sage 50cloud Accounts?

    When you reach the end of your financial year, it's important to review the financial performance of your organisation, but what actually happens in your accounts software when you click the Year End option? In this article we explain what happens behind…
  • A guide to transaction types in Sage 50cloud Accounts

    When you look at your audit trail or activity windows in Sage 50cloud Accounts, every transaction has an associated type, a two letter code defining the transaction. This handy guide lists: All of the available transaction types What the codes…
  • Any way to run departmental P&Ls in bulk which are not combined together into one P&L?

    Any idea how I'd be able to run multiple p&l reports at once or even just speed up the process, because at the moment if you were to run a p&l for 2 departments, sage would automatically just combine them together into one report. What I need is for…
  • BACKING UP WinRAR

    Hi very basic knowledge of Sage 50 but its backing up as WinRAR archiver (Type of File WinRAR(.001) and when I try to open (as a test) it is saying ' The archive is either in unknown format or damaged' Quite concerned about this - any reassurance is welcome…
  • Sage 50 Accounts v25

    Hi, After we updated Sage 50 Accounts from 24 to 25 we’re facing many issues with program stuck and we need to restart user session to be able to do something. Sage 50 is going slower after the update too. Is there a way to solve this problems? …
  • Sage Line 50 - unable to change translation details of a foreign currency invoice

    On Sage line 50, our base currency is Euro. We set up Supplier account in Sterling and entered an invoice to that account. We need to make a change to the invoice through Translations, but almost all the options on greyed out. We have no problem…
  • Historic Supplier accounts with nil balance but entries remaining, marked cash

    I have several historic Supplier accounts with Nil balances. They have not been deleted when I have archived records because there are still entries on them. These entries are marked Cash and do not off set each other - often it is just one item. For…
  • Gift Vouchers Redeemed and Product Codes

    we produce sales invoices by using product codes. Does any one know how to include a product code for gift vouchers redeemed which reduces the cost of the invoice. Can a negative product code be set up?
  • Sage 50 Accounts - Support and compatability with VDI using RemoteApps and/or Application Virtualisation(APP-V)

    Hi All, We are recently looking at upgrading our infrastructure to use newer technologies with improved benefits over terminal services. I would look to enquire of whether Sage Products are compatible with Remote Apps and App Virtualisation. I…
  • Demo data and Practice data - Try it out first..

    Want to try something without affecting your live data? Your Sage 50 Accounts software comes with dummy companies to help you do just that. You can test features, practice routines or even use it when training colleagues. Find out how to use Demo…
  • Directors Loan Account

    Hi There, I was hoping someone could help me with the following; My Manager is paid mileage and expenses every month but took more out recently and would like to put this amount against the Directors Loan Account. Can someone please tell me how…
  • Windows Essentials

    Hi, the compatibility list for V24 mentions Windows Server & SBS but does not mention Windows Server Essentials, does Sage Data Services work on Windows Essentials, implicitly for me Windows Server Essentials 2016? Windows Server 2016 Windows Server…
  • PC not connecting to Sage drive after removing company, and failing to re-add from Sage Drive.

    Help. We were having trouble with data not being updated on a PC from the drive. I removed the company to re-add via data connection on Sage drive but it would not let me, saying that the company already existed. The only way I could add the company…
  • Issues with Sage 50 Accounts logging on after July 18 Windows 10 update

    I have just uploaded the Windows 10 Update for July 18 and when I have come to log on to my Sage 50 it is stating that the passwords inputted are invalid. I have gone through the Compatability suggestions online and its still not working. I am at a loss…
  • Sage Accounts V24 Application Hangs with SBDDesktop.exe Has Stopped Working Only On Windows 10

    Could someone please give me some guidance on the issue below please? I have an ongoing problem with Sage Accounts Ver 24 client installed on new PCs running Windows 10, the PCs are fully patched and on the latest Win 10 release. Users can log into…