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  • Sage Accounts Certification Files

    Hello All. I currently using attempting to make our staff's lives easier by allowing them to run Sage 50 Accounts as an administrator buy using Microsoft Intune Endpoint Privilege Management. I need to configure an elevation rule that applies to the Sage…
  • Sage Data Service Connection Lost

    Hi, We are having an issue ever since upgrading from v24 to v28 (and now v29) that we will receive a message saying "Your Connection to the Sage Data Service has been lost. The application must now exit". The errors seems to be random no matter what…
  • Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Monitoring and reporting fixed asset expenditure against budget

    We have a healthy annual fixed asset budget which requires regular monitoring and the preparation of reports appropriate to the level of management. We use advances departments in depth and the system allows for budgets to be applied to the fixed asset…
  • Extract details from combined INVOICE field - Sage line 50 report designer

    Backgound on the challenge I am facing: A vendor sends us an import file that combines three customer data fields into one, separated by a ‘/’. (These are Unit No / Account No / Order Reference) This combined field is imported into our Sage Line…
  • Re-Indexing every week.

    We have over the last few weeks started to get issues with Sage needing to be reindexed every week. The data is on a dedicated server PC running Windows 11 with a SSD We only have around 15 users. None use the cloud option, all work directly from our…
  • Disputed invoice with no "d" alongside it when get partially paid

    When invoice is placed in dispute, normally "d" appears alongside it, however for some my customers and suppliers it disappear when invoice is partially paid. It should show "dp" , however it only shows "p". When I go to disputes, the reason is there…
  • Remote Data Access is to be avoided at all costs

    Please heed this as a warning for anyone considering using Remote Data Access. If you value your data in any way, then please, for the love of everything sane DO NOT use it. Now I will say, the program itself offers some good features. I especially…
  • Access rights to different Personal

    Since version 21 I have continually contact support and the software writers about the question I raised with you. Personally the new read Only user defeats the object in that many businesses have several users on the software at the same time and all…
  • Anyone Interested In A CRM For Sage 50cloud (also known as Sage 50c)

    Having used Line 50 as our 'back-office' system for 18 years we tried to find a CRM that would seamlessly integrate with it and endded-up creating our own. We having been using our system for over 18 months and, as well as standard CRM functionality,…
  • Need to enter your latest commodity codes?

    Commodity codes are used worldwide to classify goods for import and export and are reviewed by the World Customs Organisation every 5 years. The latest changes were made on 1 January 2022. For help to find the latest commodity codes, you can visit the…
  • Switching off the 'Date entered is outside current financial year' message

    If your financial year ended on 31 December, you may now be seeing the message 'Date entered is outside current financial year' whenever you post a transaction. While normally a useful message, you may not want to see it for every transaction you post…
  • Additional Coronavirus funding for hospitality and leisure sectors

    On 21 December 2021 the Government announced additional Coronavirus funding to support businesses in the hospitality and leisure sectors who've been most impacted by the Omicron variant. To find out how to account for grants received in your Sage 50cloud…
  • Be more efficient in 2022 by decluttering your accounts

    Be more efficient in 2022 and stop old records building up, cluttering your accounts and slowing you down. It's easy to delete or hide records you don't need, so why not take a look today? Read more >
  • V28 Upgrade Lost Data

    Has anyone experienced any data loss in upgrading their Sage 50 cloud Accounts to V28? We run a multi user, multi company license and have experienced in three of our companies that we had lost data. Two companies was approximately a weeks worth but another…
  • Quick tip - Selecting multiple records

    Did you know there are two ways to select multiple records in Sage 50cloud Accounts? What's more you can amend your software settings to use the method you prefer. Find out more >
  • Import standard budgets into your accounts

    When running your year end you can automatically apply a percentage increase on this year's budgets or actuals to create budgets for next year. But if you use standard budgeting and you have more complicated changes to make to your budgets, did you know…
  • Tip - Set your software display preferences

    In the Options window you can set preferences for how windows display in your software. For example, you may want to set colour themes or add gridlines to make things easier to read, set all users to view the same columns, or perhaps configure what…
  • Tip - Quickly check for sales invoices you haven't sent or updated

    Did you know you can use the Accounts audit option in Sage 50 Accounts to quickly check for sales invoices that haven't been emailed, printed or posted to the ledgers within 14 days? Useful for protecting your cash flow and avoiding missing invoice queries…
  • Making it easier to get help in Sage 50cloud Accounts v28

    To help you find answers fast, Sage 50cloud Accounts v28 installs a shortcut to the Sage 50cloud Accounts Help Centre on your Windows desktop, so help is only one click away. In case you missed it, we've also made some great improvements to the Help…
  • Check if a transaction is VAT reconciled

    When you reconcile your VAT Return in your software, all transactions that were included in that VAT Return are flagged as VAT reconciled. If you later need to check if a transaction has been VAT reconciled, for example, for audit purposes or error…
  • Make bank reconciliation easier

    When you do a bank reconciliation, to make it easier to find each transaction you can sort the Un-matched transactions window. For example, you may want to sort transactions by date to match the order on your bank statement, or you may prefer to sort…
  • An easy way to protect your data

    Taking data backups doesn't have to be a chore. You can use the Backup Manager to make regular backups automatically in the background. So there's no more staying behind in the office to back up, or waiting for others to log out first. Read more …
  • Should 'Quotations' be visible in the navigation bar in Sage 50cloud Accounts?

    We have Sage 50cloud Accounts v27.2, and 'Quotations' isn't visible in the navgation bar - is this right? I understand that there is a difference with how quotes can be converted in the Pro version of Sage - but any documentation I can find online seems…
  • Sage Accounts Support Bulletin - August edition out now

    The latest edition of the Sage Accounts Support Bulletin is now available . Topics include: Automating your backups How to undo a bank reconciliation Tips to boost your cash flow and more... Why not grab a coffee and read a copy online here…