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  • VI for Transaction Entry

    Hello, I setup a VI import Job for Transaction Journal Entry and it was working fine until recently. It is taking the offset account number and using it for the line account number as well. I am telling it to get the number from column, but it ignores…
  • Module month end close - Report to show open month(s)?

    Is there a consolidated report that can be ran (or created) that shows the open month(s) for all modules? We're trying to close the month of April on AP, but it does not seems to process correctly. We're wondering if something historical is getting…
  • paperless office

    Hi. I am having an issue with electronic delivery or PDF storage of remittance advice for paperless office. It saves and delivers by email BLANK page for PDF instead of the data. When printing to a printer it prints just fine but when saving to PDF…
  • Desktop Tree View Not Working

    How do I make the tree view show up on the right hand side where the Desktop is? When I click on a module on the left nothing populates on the right where the tree view should be.
  • Crystal Reports: Beyond the Basics

    Are you ready to take your crystal reports to the next level? Sign up on SageU for Crystal Reports - Beyond the Basics. It will be held on July 28 & 29.
  • Importing data from excel to generate A/R invoices and Sales

    I am only familiar with the surface level of Sage products therefore, how can I use data that is in an excel format and import it into AR to generate invoices? We are currently putting the information into excel and than retyping item codes and descriptions…
  • Can an Electronic Payment be processed without actually sending an ACH file?

    I have multiple companies with multiple bank accounts for each company. We have several of the companies pay the main company for overhead on a regular weekly schedule and we have the payments set up as an auto transfer with the bank. 1. Is it possible…
  • Sage 100 Advanced User Limits

    I am wondering how many users other companies have actively using Sage 100 Advanced and Premium? The reason I ask is we seem to have a very slow system after adding an additional 15 users. Please keep in mind that these users are active users getting…
  • *New* Product Updates for Sage 100 ERP 2014 & 2013

    The latest Sage 100 ERP Product Updates are now available. Please login to support.na.sage.com to view the following Download KBs: Sage 100 ERP 2014 Product Update 4 is available here . Sage 100 ERP 2013 Product Update 8 is available here .
  • "Sage 100 ERP not responding" or "Server is no longer connected"

    Hello Sage City, We are currently seeing some users experiencing the messages that either "Sage 100 ERP is not responding" or "Server is no longer connected" and we have issued a software patch to address the issue. The patch is attached to Knowledgebase…
  • Autocomplete in 2014, F2 no longer works as a query button

    I can only use the "new" auto complete function in vendor maintenance and manual check entry. It doesn't work in invoice data entry or other area's. There does seem to be some correlation to an * in the module heading. Also in 2013 the F2 button would…
  • Sage 100 ERP 2014 Product Update 3 now available

    Sage 100 ERP 2014 Product Update 3 is now available to download. Please go to support.na.sage.com and login with your Portal credentials. You can find Sage 100 ERP 2014 Product Update 3 here or by following this path: Click on Sage 100 ERP and then Sage…
  • Fix available for "Another version of this product is already installed..." for Sage 100 ERP 2014 Library Master

    When installing Sage 100 ERP Standard workstation for version 2014, you may encounter the following error if there is already a version 2013 workstation installed on the computer. "Another version of this product is already installed..." message occurs…
  • See what’s new in Sage 100 ERP 2014

    With the release of Sage 100 ERP 2014, let’s highlight some of the enhancements that have been added based on some of your feedback. One such new enhancement to version 2014 is Autocomplete. This feature allows you to enter the customer name, vendor…
  • Sage 100 ERP 2014 now available to download

    We are pleased to announce the availability of Sage 100 ERP 2014. Please go to support.na.sage.com and login with your Portal credentials to download. Once you are logged in, click on Sage 100 ERP, then under Support Resources, click on Sage 100 ERP downloads…