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  • I was wondering how to set up automatic reminders for overdue invoices in sage 50 Canada (Invoicing)

    I was wondering how to set up automatic reminders for overdue invoices in sage 50 Canada

  • Customer TIN Number

    I ask, How to add Customer TIN Number ? *I see only Customer VAT Number when i create/Add customer on System.*

  • changing the ledger account number on reconciled vendor bill

    Hi, I need help in a bit of a hurry. I have entered several vendor bills using the incorrect ledger account. Do I have to unallocate all of them and re reconcile? The instructions say it can be done just through banking but I can't see a way to access…

  • How to set up sales tax on invoice

    I have imported all of my contacts. As I am billing I am noticing that all of my products are being billed at 0 Rated. Any suggestions on how we can fix this?

  • Why Cost of Sales is not shown in the journal entry tab

    Q1 . On the sales entry the journal details - why cost of sale is showing as " to be calculated "? Q2. Journal entry on the inventory liquidation 1. GL AC 20000-00 COS should be Debit (which is marked correctly) 2. GL AC 60000-00 this should be "Inventory…

  • Reconciliation Opening Balance off

    Hi, A few months ago I had to edit some transactions from several previous reconciliations. I removed them from the reconciliations, deleted them and entered them as new transactions. Then I included them on my current reconciliation since the opening…

  • Sage 50c API for integration for transactions and ledger accounts

    Our client , has an integration request between their Cloud hosted Pastel Partner v19 and a Web Application that they use for online sales and transactions. Ideally, the application needs to pull accounts and transactional data from Pastel Partner v19…

  • Sage BIC standard vs Advanced for SQL queries

    Hi there, just a quick question please. to do custom reports or build sql queries easier (what I actually would like to achieve) would Intelligence reporting be the one to use? and I assume one would need advance for that? the evDict is abviously useful…

  • Converting from Simply Accounting Basic 2006 to Sage Accounting Online

    We use a old version of Simply Accounting Basic 2006 and want to convert to Sage Accounting Online. Is there a way to import the CAB file from a back up that was created in Simply Accounting 2006 into Sage Accounting Online so that we don't have to set…

  • Payroll loans

    Hello, I issued a loan to an employee of $3000 who was having a difficult time and they have since then quit and the loan is no longer recoverable due to them going off the radar and ghosting me. How would I fix this in my system as it is still showing…

  • zero dollar cheques

    I need to issue zero dollar cheques to clean up AP accounts. System will not let me do it. How can I get around this?

  • Resetting bank reconciliation

    Hi everyone, Hope y'all are doing well. I have recently taken on a new client as their bookkeeper and I have noticed that their bank reconciliation was not done through Sage. While there is a hand-made bank reconciliation from last year-end, I am looking…

  • Removing Opening Balance Bad debt

    Hi community! I hope you guys won't let me down :) - Yes I brew beer and I love to ski I am looking to inactivate a customers "Carey" , however, there's an account balance remaining AR which is bad debt OB (as I migrated systems in covid) that I cannot…

  • Point of Sale run time error "-2147221502 (80040002)'

    Suddenly I get Point of Sale run time error "-2147221502 (80040002)' Pervasive MicroKernel Error:; File Name = p:\Moredou\acctrn.dat Operation = 2 (insert) Can you please inform me how to resolve it?

  • Bank Feed Transaction not updating

    After updating the Bank Feeds no new transactions have pulled through since 12.06.2023. Can We please receive feedback if there is an issue as I have +- 50 transactions that have happened since that I can see on my bank statement but the transactions…

  • link and A/R customer to an I/C category?

    Can an A/R customer link to an I/C category? We need to map G/L accounts based on customer type. We have the customer types setup as I/C categories which include mapping to the correct G/L accounts. However, we can't find a way to a link customers to…

  • Pastel Partner Version 14

    I am experiencing this error massage. Please assist. Pastel Partner Version 14 has stopped working. A problem caused the programe to stop working correctly. Windows will close the program and notify you if a solution is avialable.

  • Updating Contacts give this error, Sage Accounting API

    Hi, Im triying to update Contacts using the API and Im getting the next error: "validation" : { "errors" : [ { "field" : "tax_number", "message" : "must be blank" }, { "field" : "tax_number", "message" : "Format must match '123456789XX1234 (15 characters…

  • Getting Tax Number must be blank error while updating a customer Sage Accounting

    Hi, Im triying to update Contacts using the API and Im getting the next error: "validation" : { "errors" : [ { "field" : "tax_number", "message" : "must be blank" }, { "field" : "tax_number", "message" : "Format must match '123456789XX1234 (15 characters…

  • Company Accounting Solution

    Please advise on a solution for the following scenario for either Pastel Desktop or Pastel Cloud (we are currently on a multi user Pastel Desktop license): We have field Agents/Representatives for our company who have to charge our customers who are…

  • How to pull back missing credit note

    So I had entered a credit note in error then had to create an invoice to pay that credit note and not sure if we had deleted the credit note but it is no longer showing in our system. Problem is that in Sage the cheque is showing as having paid $12,000…

  • Two way integration of invoices with salesforce account

    I have integrated my salesforce account with sage accounting. Invoices are shared with both the platform; I need two-way integration for the invoice payment status. If it is marked as paid in either platform it should get updated in other one. I have…

  • Will the scheduled maintenance SBCA on 16 April affect the API?

    Good day, With regard to the scheduled maintenance of Sage Cloud Business Accounting on Sunday 16 April, will it affect the availability of the API? Warm regards

  • Job costing vs Manage Projects

    We are small business that wants to track what we invoice customers vs hours spent on the project for internal purposes. I'm not sure which of these I can/should use job costing (which is available in my version) or manage projects (which I'd have to…

  • Adding more users to the accoutantant edition

    Hi, I am trying to add a new user to the ACCOUNTANT EDITION of Sage Accounting, but the user already has their own Sage Accounting profile utilising the same e-mail address. How do we overcome this, as I need to give her access to various other clients…