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  • Moving Sage CRM from HTTP to HTTPS and how to renew SSL certificates.

    Moving Sage CRM from HTTP to HTTPS and how to renew SSL certificates. This last month we had a couple of BPs that ran into issues with their CRM instances not promoting suddenly. Only to find that the SSL had expired on the server. Logically one…

  • Sage support Live évolue

    Chère communauté, Après une interruption, nous vous proposons à présent des Webinaires Assistance. Ces derniers continueront de porter sur les questions récurrentes du moment et n’auront plus de récurrence hebdomadaire. Ainsi, pour rester informés…

  • Découvrez nos sessions Sage Support Live (SSL)

    En aide complémentaire aux outils déjà existants de l'assistance, Sage a mis en place des Sessions SSL. Ce sont des sessions webinaires animées par nos conseillers d'assistance. Celles ci traitent de thématiques importantes par solution, des actualités…

  • Error generating report. A certificate is required to complete client authentication

    At one of our customers an error occurs during Excel export, no matter if group or report. These lines can be found in the log files. ERROR generating excel file. HTTP status:200 Message: A certificate is required to complete client authentication Feb…
  • Verifying LDAP connectivity with the Microsoft ldp tool

    Verifying LDAP connectivity with the Microsoft ldp tool

    I recently encountered an issue where we were experiencing connection issues to a new LDAPS server (LDAP over SSL). The connection all worked ok when using LDAP (the unsecured version of the Lightweight Directory Access Protocol). In this blog, I want…

  • X3 SSL Certificate Expiry Workflow

    Patch Installation Introduction This document explains the SSL certificate Expiry Workflow and the required setup to deploy it successfully on X3 V12 and other versions of Sage X3. The Patch and Documents will also be made available on other versions…

  • Acesso MongoDB +v4.0 - SSL/TLS

    Desde a versão 4.0 do MongoDB que passou a ser necessário adicionar o parâmetro --tlsAllowInvalidCertificates ao comando de ligação ao MongoDB. Sem este parâmetro dá o seguinte erro: Failed global initialization: InvalidSSLConfiguration CryptDecodeObjectEx…

  • The dashboard (SSL) does not work externally

    Highly appreciated community, The customer has switched from http to https. The certificate was created correctly and integrated in the IIS. Internal access via http and https works without restrictions, dashboard included, but with the exception of…

  • Windows Server 2019 automatically close connection for HTTPS after 30 days?

    We built a custom app to access Sage service. We installed a SSL certificate so that our external app can access Sage securely. We encountered some weird issues relating to HTTPS / SSL certificate. 1) First we installed a self-signed SSL certificate…

  • The Database is not Started

    Can someone please assist me with the following. Production Management Console. So this issue is also the cause of our current situation on a Clients UAT environment. This issue occurs either when I try to click on the Customisations and…

  • WebToLead, HTTPS and Ports

    Can WebToLead work over HTTPS and a different port? Yes. What is Web To Lead? Sage CRM enables you to create web forms for collecting lead information simply by clicking on a button. The feature generates HTML that contains a web form for entering…

  • Self Service, Ports and HTTPS

    The question is...can you use Self Service over HTTPS using a port of your choosing? The answer is that you should be able to work with any port and HTTPs for Self Service. Self Service uses standard ASP pages. As long as the ASP page can be invoked…

  • Configuring POP server over SSL

    When configuring Email Management Server, the log shows: 2014-11-03 10:15:38.604> Sleep Period = 180 seconds 2014-11-03 10:18:39.590> mail service count 1 2014-11-03 10:18:39.609> Mailbox: crm 2014-11-03 10:18:39.609> Exception connecting to Mail Server…

  • Email Server parameters should include username and password for SSL and TLS authentication

    KB ID: 72613 Last Modified Date: 6-24-2019 states this enhancement request is already here; but I was unable to find it. It's almost 2020, Sage X3 should be able to send emails to SSL & TLS authenticated email servers with a non standard port#.

  • Secure Site access

    FormerMember
    FormerMember
    When logging in to CRM, there is a notice in the address bar that the connection is not secure. So, would seem prudent to configure it to use HTTPS instead of HTTP. Assumption to do so would be to add an SSL certificate in IIS to be listed as a secure…

  • Captcha for Syracuse

    Exposing Syracuse to the Internet is a requirement of many customers, but it means we should account for brute-force password attacks. Has anyone ever tried inserting a captcha on the login page to stop bots and let through humans?

  • Workflows and remote cell phone email SSL/TLS setup

    Has anyone ever setup remote (outside of network) email access where workflow buttons trigger the action in the related X3 workflow? I’m searching for information regarding cell phone, or remote email access to X3 generated workflow emails that require…

  • Authentication required, Browser session mismatch.

    FormerMember
    FormerMember
    I am getting error message: ' Authentication required, Browser session mismatch.' anytime I try to do something in the administration section. Also when trying to pull out reports. It is kicking me out and I have to sign in again but cannot actually…

  • Weak SSL ciphers

    As part of a security review, we were told to remove weak ciphers. However, once we removed TLS 1.0 and SHA1 ciphers, Sage 300 client application was unable to connect to the SQL Server database. Is there an official knowledge article on SSL ciphers for…

  • Information on enabling SSL for X3 V7?

    Is there any documentation available on enabling SSL for X3 Version 7? I found a document called Syracuse_HTTPS.pdf, but it is not very detailed.

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