This article has been written for partners who need to be able to call Sage CRM screens in the context of external applications. This is not such a strange idea as there are several partners who have created add-ons to MS Office or to other desktop products…
A customer asked me whether the SOAP Web Services were an extension of the .Net API or a separate API built on top of the COM API.
Below is a diagram that is frequently used to explain the Sage CRM Architecture.
This diagram represents the hybrid…
One of the challenges that a developer will face when working with Self Service or with an external Application using the SOAP Web Services interface is that workflow is not fully covered by the APIs.
Self Service and Workflow
Self Service uses the…