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  • Mass Update of P6's etc. from IR mailbox

    We have multiple payrolls using one PAYE ref across different systems. There are over 3,000 workers across all with 250 of those on Sage. Sage is the only one that doesn't mass update the HMRC notifications from the HMRC mailbox. It takes an age for me…
  • Payroll year end - opening hours and your common questions answered

    We know it can sometimes be difficult to reach us at this time of year. But rest assured we work hard each and every year making sure we not only answer as many calls as possible, but that we also get all your top questions published straight away for…
  • Previous leaver being included in this week's FPS

    I am in the process of filing the FPS for one of my clients for Week 18 and noticed that it is including a leaver who left in May 2015 (just the leaving date, no liability). Any ideas why? I have checked back in my records and the leaver details were…
  • How do I enter wages for a previous year for a new payroll client?

    I have a new payroll client who has one employee who commenced employment in August 2014 but the employer was unaware of the RTI rules. His employee was paid above the LEL but under the NI threshold so there are no deductions to report but he should have…
  • Do I have to wait for normal paydate to pay a leaver?

    If an employee leaves towards the beginning of a month and normal paydate is towards the end of the month can I pay the leaver and give them a P45 when they leave or do I need to wait until normal payday when everyone else is paid?
  • I hope I'm posting this in the right place. I've just had an email about the payroll year end update being mandatory from Monday. Does this mean I won't be able to get in my program without installing it? Why do they keep making them mandatory

    I hope I'm posting this in the right place. I've just had an email about the payroll year end update being mandatory from Monday. Does this mean I won't be able to get in my program without installing it? Why do they keep making them mandatory?
  • Month 12 EPS not submitted before final FPS for 2015/16

    I have just realised that I have submitted the final FPS for a client but forgot to submit an EPS for Month 12 to notify HMRC of SMP to be offset against the Month 12 PAYE payment. Do I need to wait until after 19th April 2016 and submit an EYU?
  • RTI processing of employees already on hold prior to the new tax year.

    We had 2 employees already on hold for a few months at the year end. They are students who we expect to return in their next holidays. Do we need to include them in a FPS submission at the start of the new tax year to confirm to HMRC that they are still…
  • Lost my RTI XML files

    I reinstalled Windows 10 and hadn't backed up RTI XML files. The FPS for Month 10 wants to submit all the way back to Month 1. My processing back ups had RTI files included but the restore didn't bring back my XML files. Is my only option to submit this…
  • Government apprenticeship levy on Employers

    From April Employers with an annual Pay bill of £3,000,000 will be required to pay an apprenticeship levy of 0.5% on the pay bill. Could you advise what reporting are Sage doing to assist in the monthly calculation and payment of the levy?
  • Do I need to file an EPS for a month if I have submitted weekly FPS's showing no PAYE or NI due?

    FormerMember
    FormerMember
    I have a client who I do weekly payroll for. All 4 of their employees are paid below the NI limits each week and I file the FPS after that week. Do I also need to file an EPS telling HMRC that there is no liability as well?
  • Earlier Year Update - NIC Refund indicator

    An Earlier Year Update has been submitted to HMRC to advise of a refund of employee NIC. How do you tell whether the NIC Refund indicator on the EYU was set to 'yes' or 'no'? There was no option when submitting the EYU. This specifically relates to Sage…
  • First time mid year FPS from a restored back up. Query.

    I have recently brought our payroll function in house and I have one specific question regarding RTI and the FPS. The back up provided by our previous payroll provider was restored and all year to date values etc were as expected. I have updated the company…
  • Late Payment Notice

    Why oh why do i keep receiving late payment notices regarding my FPS not being submitted on time? I have checked and they were done on the wednesday prior to the friday they were due. Anyone else experiencing this?
  • Nil EPS & YEar End Submissionyear

    Hi I have a payroll scheme with no employees for a P11d Benefit only. I do a nil eps each month. Do you still rund a year end submission ? Thanks Sarah