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  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • Bank Services Hotfix - any idea what version this is for? Maybe 2022

    Hi All Please look at the link for this hotfix https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=117783&sliceId=1&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=25510&cmd=displayKC&dialogID=1303553&ViewedDocsListHelper…
  • when is 2023 payroll update available for sage 50

    when is 2023 payroll update available for sage 50
  • What Sage 300 2022 program screen ID is ZX1000?

    What Sage 300 2022 program screen ID is ZX1000? On one customer site, when logged into Sage 300 2022 PU2 Advanced as ADMIN, the Help/Current users - Show Screens option sometimes shows ADMIN is in AS9010 Desktop and ZX1000. As far as we know, user ADMIN…
  • Anyone having issues with Sage 300 2022 Product Update 2 Installation

    Currently unable to complete the install of Sage 300 2022 Product Update 2 - the install shield keeps been suspended for over 40 minutes Gets to this point and no further: And the install shield: Any ideas on how to get past this?
  • do I need both tax updates

    I just installed sage tax update October 2021 Tax Update Release 2021 about sage shows Tax update version 20211002 Do I need to install the October 2022 Tax update Release 2022? It's confusing as we are still on Sage 50 2021, Build 28.1.01…
  • Payroll.

    I am having trouble writing payroll checks for January. Every time I open Sage 50, it asks if I want to download the new program. I have already done this several times. I also keep getting a message that the TAXTABLE.DAT is missing or corrupt.
  • Merging files taking 2 hours or more when updating Sage 100 2019 Premium

    I recently installed Payroll 2.20.1 and the PR hot fixes to an installation of Sage 100 2019 Premium. Today I installed the Fixed Assets module and the Canadian Zip Codes to an existing installation of Sage 100 2019 Premium. In both cases the "Merging…
  • Sage 300 2020.2 is now available

    Important! If you typically work with a Business Partner, it is important to contact them before proceeding to avoid costly disruptions to your system or business. NOTE: This release announcement applies for Sage 300 Customers and Partners in the North…
  • Sage 300 2019.5 is now available

    What’s new Sage 300 2019 Product Update 5 includes fixes to Sage 300cloud web screens, Sage 300 desktop screens and the Sage CRM integration. For more detailed information about this release, read the Release Notes . Download and install this update…
  • Install 1st January 2019 Sage 50 Payroll solutions Update R2018 without installing the upgrade to R2019

    FormerMember
    FormerMember
    Can I install the 1st January 2019 Sage 50 Payroll solutions Update R2018 without first installing the upgrade to R2019? I need to run a payroll this week and do not have time to install the full upgrade right now on the server and all the workstations…
  • Product updates available for Sage 300 2017.6 and 2016.5

    Product Download Product updates are available Notice 18-G | May 1, 2018 This notice is sent as a benefit of your Sage Business Care plan to let you know that the following product updates…
  • 2018.2 update available

    Product Download Sage 300 2018 product update 2 is available Notice 18-F | April 10, 2018 This notice is sent as a benefit of your Sage Business Care plan to let you know that Sage 300 2018.2 is available. Note: If you are not the person who installs…
  • Sage 300 Notice 18-B. Payroll tax updates available

    Government compliance Tax updates are available Notice 18-B | January 23, 2018 This notice is sent as a benefit of your Sage Business Care plan to let you know that the following updates…
  • Sage 50 Cdn Edition won't open because "api-ms-win-crt-runtime-I1-1-0.dll" is missing.

    Can someone tell me how to fix this. The problem may be I am still working on Windows 7. And advice would be very much appreciated. Thank you.
  • Payroll Download taxes...Completed with errors

    We did the product download from Notice 16-B (Payroll update 3, and Accounting update 4). Afterwards we downloaded and updated the Payroll Taxes. The report said it was "Completed with errors." how do I fix this?
  • Code Changers don't work after Payroll 7.2 upgrade

    Sage 300 2014 PU4 (also 2012 with PU4) with Payroll 7.2 none of the code change products work, system says 'newer version of Canadian Payroll was detected. XXXXX Code Change must be upgraded!' Is there an upgrade available?????
  • Version 2015 - Product Update 3

    Does anyone know what the next product update for Version 2015 will be? Will there be a PU3 release or maybe just a year-end IRD?
  • Sage 300 ERP 2012 PU5 now live

    Sage 300 ERP 2012 product update 5 is now available. Please login to support.na.sage.com and view KB 57976: Download Sage 300 ERP 2012 product update 5 to install.