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  • employee year to date wages

    We reversed an employees check but now their year to date amounts are incorrect. how do we correct those?
  • Sage 100: Dropping in Employee Maintenance Data using a CSV or Excel file

    Anyone have any experience with using an excel or csv data base spreadsheet to import employee maintenance info into Sage 100? Looking to save some time for a large client. Name, Address, SSN.. Thanks!
  • If you're using time tacking for job cost purposes only do they still need purchase more employees?

    Client has 50 employees total, they only want to use time tracking for job cost purposes. Payroll is run through a 3rd party. Can they just purchase up to 10 employees payroll? Payroll isn't going to be processed at all in Sage.
  • Payroll Earnings Report Showing Departments Employees Worked In

    Hello, I am trying to figure out how to create a custom Payroll earnings report to show the Department field, hours, and dollars from Payroll Data Entry. The stock Earnings report does not appear to report this information, only the department defined…
  • 2023 W-2

    I have a client running SAGE 100 2023 and Payroll 2.24. They cannot run the employee W-2 forms. I do not know if this is a SAGE or AATRIX issue.
  • Vacation pay calculation

    I have just noticed that this year, the system is calculating vacation pay on the EI Insurable Earning only vs the Gross Pay. I am located in Quebec and the calculation must be on the Gross. Why has this change occured in Sage50 this year?
  • Sage HR and payroll

    Hi I have used Sage 50Cloud and payroll for years. Currently, I was told that Sage HR can be sync to Sage 50Cloud. Is it correct? It would be great if someone who has used Sage HR can share his / her experience with me. Thank you, Lilly
  • Cannot open Payroll Cheque Run - Notice attached

    Hello I have two companies and for the one, I suddenly cannot open the Payroll Cheque Run to do a final payroll for 2023. A NOTICE BOX comes up with this: "Some Essential linked accounts for this module are underfined. Enter them before entering…
  • UDF in Time Track that can get to Job Cost billing

    I needed a comment in Time Track Entry for work performed. I added a UDF and was able to post that through to the Job Transaction file in Job Cost. How can I get this to pull into Job Cost billing so it can print on the invoice? I can't find any way to…
  • Sage 50 Accountant Edition - Payroll

    0842.Screen Shot.pdf I setup a new file and added employees. I ran a payroll and am getting "?" in the YTD fields. I am not in the history mode and there are no orange circles in my payroll module. When printing the paycheques, I also get a "?" before…
  • Payroll Tax Update - Prompts, but then there is no data to print.

    Hi all, It's been a while since I posted on this subject (What does the Payroll Tax Update” do in the Sage 100 Payroll 2.x product?) , but I wanted to amend my original post with the following. Occasionally, there will be cloud Payroll Service updates…
  • Part of Direct Deposit Returned

    Hello, We have an employee who disperses their direct deposit into several accounts. On this last payroll, one of their banks sent back their part of the direct deposit. Can I reverse a direct deposit partially, recouping the funds in Sage from this…
  • Nacha Supplementing Data Security Requirements

    Is Sage Payroll (2.22 and 2.23) compliant with Nacha Supplementing Data Security Requirements. Specifically, are employee account numbers encrypted to protect deposit account information by rendering it unreadable when it is stored electronically?
  • Incorrect Direct Deposit Information Showing Pay Stub

    Incorrect direct deposit account information is showing on several employees' pay stubs. However, the ACH file reports the correct account information. These employees have multiple direct deposit accounts. However, not all employees with multiple direct…
  • Payroll Tax Update

    Is it possible to force the payroll tax update while payrolls are pending...without it affecting/glitching out? The payroll tax updates are becoming more frequent (previously once a month toward the end of the month). And now we've already had 2 in the…
  • Rehired Employee Missing Check History

    We have an employee who has worked for us several times over the years. When we onboard a rehired employee, we use the same employee number. She has requested some older payroll data (2009-2013). I ran a Check History Report with a check date range from…
  • How can I look up a pay cheques from two years ago?

    How can I look up a pay cheques from two years ago? Got a call from CRA asking about an employee's payroll info back in 2020. Sage won't let me go back to 2020. The only period I'm allowed is 2021 to current. This is an issue because I'm working from…
  • Handling for Gift Cards

    I have a client that is going to give their employees gift cards. Has anyone set gift cards as an earnings code? What tax rule did you use? Did you do it as a separate payroll? Thanks, Suzanne.
  • Payroll subscription shows expired

    I just updated from Sage 2019 to Sage 2021 and everything seems to have converted correctly except for the payroll subscription. The payroll data all transferred but my payroll subscription, which doesn't expire until 2022, did not copy over. My payroll…
  • Q2 2021 941 Form issues

    Good Day, I was trying to file the Q2 2021 941 Form and it is stopping me due to red boxes on line 19 & 20. Both boxes are asking for a dollar amount of qualified health plan expenses before April 1, 2021 for Covid. But we do not track this. So I really…
  • Payroll

    Payroll module has been cancelled b/c the company is no longer running payroll. Balances remain in Vacation Payable and Advances that need to be cleared. We can't make a JE directly between accounts - the error message is that the adjustments need to…
  • Additional Canadian Income Tax not being withheld from employees in Sage 100 Contractor

    Canadian Version Sage 100 Contractor 2019 (22.4.37.0) Canada payroll release 2021.1 Some of my employees have identified they would like to pay an additional amount per pay for Income Tax. However, Sage will only deduct the amount prescribed by their…
  • WA State PFML

    This tax is paid on WA hours worked by WA employees. I cannot get it to calculate that way. It calculates on all hours worked. Even the hours worked in Oregon, which do not have to be included. How do I set this up? After many hours with support, the…
  • PII fields in formula Payroll

    Trying to do a simple formula combining the PR Employee last name with the suffix. Both fields are PII fields. When I run the report data formula only works if employee has a suffix so I had to place the last name field in the report and then cover it…
  • COVID wages on W2

    Client running W2s - it appears that any COVID wages (setup with proper Tax Rule as designated by Sage documentation) are not being included in Medicare/SS wages. When viewed in Sage 100, the wages show under the OTHER, not the std SS/Mcare. I ASSUMED…