The Mailchimp configuration settings are available in the metadata table custom_SysParams.
You can inspect these using the query
select * from Custom_SysParams where Parm_Name like '%MailChimp%'
The integration is carried out by the main CRM webapp…
When you read the documentation it confirms that a communication record will be created as part of the synchronization of data from Mailchimp to Sage CRM.
" A communication record is created for each email recipient. Your system administrator specifies…
On a 2017R2 server the sync process for retrieving the Mailchimp campaign results is somehow not being excuted.
It is possible to send the Mailgroup to Mailchimp and create and send the Mailchimp campaign but the Last sychronization is never updated…