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  • The eMail Object used by the Advanced E-mail Manager (Mail Manager)

    The Sage CRM E-mail Manager is a service that runs as a background process on the CRM server. Its job is to process inbound email ( and optionally to send automatic replies) according to predefined business rules defined a script file. These script files…

  • Advanced E-mail Management: Configuring the use of a Template

    In this article, I want to discuss how the Sage CRM Advanced E-mail Manager can be configured to use different functions within script templates to allow the processing of emails according to business requirements.

    In an earlier article "Advanced…

  • Advanced E-mail Management: Creating a Template

    In this article, I want to discuss how new rule templates for the Sage CRM Advanced E-mail Manager can be created and which SDK resources are available to developers.

    I have written previously about the Advanced E-mail Manager and these articles are worth…

  • About the Advanced Email Manager (Mail Manager)

    The Email Management functionality is installed automatically with any CRM installation.

    The CRM Email Management service runs as a background process on the server (EWAREEMAILMANAGER.EXE) and processes inbound emails according to predefined business…

  • Some thoughts on accessing the eMail Templates in the COM API.

    Sage CRM allows you to build email Templates and it offers 3 options for sending out emails. But only one of the options allows an obvious way of using the templates.
    1. We can use the internal email client which offers us access to the email templates…
  • Some thoughts about the Library

    I hope that the material that I put here is of use and is relevant to developers and partners implementing CRM. I can't claim all the articles published here under my name as 'all my own work'. I am a magpie of code snippets and will quite happily steal…
  • alignment from left to right?????


    How can i make sage crm alignment from left to right permanent coz when i convert it to left to right alignment when i logged it auto convert from right to left

    IE 9 :/

  • Sage 300 ERP New Order /New Quotes Error 500????


    i am install sage crm 7.1 SP2 and integrate it with Accpac 300 ERP 2012 Every thing is ok but i have problem when go to company and try to make new order or new Quotes the below error happen Please any idea to help ???

  • Mail notification does not work

    Hi everyone. I got a problem with my mail notification. I created a mail notification in person entity. condition is : Person - Gender equal to Male. I have set a specific user to 'To' field that when a new person is create he will get an mail this person…