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  • Print Tax directive details

    Is there a way to print the Tax Directive details on the STA screen, I would like to list all the Tax Directive numbers that have been populate?
  • Retrieve previous years' Tax Certificate for employee

    Good day, I need to retrieve a IRP5 certificate for an employee for year end 2020. My computer got stolen in 2021 and I lost everything! I did manage to find the payroll certificate file (note format) on an external source, but that is all. Regards…
  • Sage Payroll - retrieve two company's backups at same time?

    Good day I need to submit EMP501 for one company, which has two companies on Sage i.e. Monthly and biweekly. It does not appear that you can launch two company back ups at once, how would I submit the EMP501 for both? tx
  • How to save the IRP 5 to ESS and live file

    Good day We are busy with year end filing and we wanted to know how do i save the IRP 5 on live file. Kind regards Dzikonani
  • Reprint of Tax Certificates results in Validation Run being done

    We have submitted our EMP501, but when trying to reprint the tax certificates from Tax Certificate Export, then selecting type as Reprint, the system conducts a validation run instead of reprinting the certificates. Then the options below are selected…
  • IRP5

    Good day Please assist on how to load IRP5's on Info slips and Easy file Thank you. Regards Katleho
  • Directive Income Source code (3232), The Directive Income Source code (3901) must be listed as an Income Source Code;.

    Good day, I get the above mentioned error when submitting my EMP501 on e@syfile . These employees never had a directive and never received any earnings where a directive is needed. They are still active on the system. Anyone else with this error on…
  • How to create IRP 5 Report

    Hi there Please could you assist? I have checked under Reports>Reports and Maintenance to locate IRP5/IT3A but there is none such a report. Do I need to create one on my own or how do I go about? Please advise.
  • Software Update | Release 5.9a for Sage VIP Classic and Premier available 16 September 2022

    Release 5.9a for Sage VIP Classic and Premier is now available for download from the Sage Portal . Related articles: How do I download a software update from the Sage Portal? How do I locate my payroll directory/folder? Solutions to common update…
  • Software Update | Release 5.9a for Sage Business Cloud Payroll Professional available 16 September 2022

    Release 5.9a is now available. What is included in this update? South Africa - Interim EMP501 Reconciliation changes, Qualifying Long Service Award changes, Fixed Rate Directives and Lumpsum changes Tax Table changes: Lesotho, Malawi, and Zimbabwe…
  • 2022/2023 Interim EMP501 Reconciliation Submission Dates

    The Interim EMP501 Reconciliation submission period will commence on Monday 19 September 2022 until Monday 31 October 2022 . These submission dates are published on the SARS website . If these dates change, it will be communicated on the website
  • 2022/2023 Interim EMP501 Reconciliation Submission Dates

    The Interim EMP501 Reconciliation submission period will commence on Monday 19 September 2022 until Monday 31 October 2022 . These submission dates are published on the SARS website . If these dates change, it will be communicated on their website…
  • IRP5.22 FILE NOT CREATING - ERROR 39

    Hi, I am trying to submit my IRP5 on company 001 and 004. When creating the IRP5 file it displays this error": I have rebuild the files, I have restored a backup and replaced the file. Nothing is working :( Any advise please? what can I try…
  • SARS E@SYFILE DATABASE FILES MISSING

    Has it happened to anybody else that you log out of SARS e@syfile and when you go back all your database files are missing? If you didn't make a backup after each submission you will not have the latest info on your e@syfile . How can this "just happens…
  • EMP501 Annual Reconciliation Submission Period for 2021/2022

    The EMP501 Annual Reconciliation submission period for 2021/2022 is from 1 April 2022 until 31 May 2022. For more information, please click here . Visit the Sage 300 People Year-end Centre for to access information on submitting your EMP501 and tax…
  • EMP501 Annual Reconciliation Submission Period for 2021/2022

    The EMP501 Annual Reconciliation submission period for 2021/2022 is from 1 April 2022 until 31 May 2022. For more information, please click here . Visit the Sage Business Cloud Payroll Professional Year-end Centre for to access information on submitting…
  • EMP501 Annual Reconciliation Submission Period for 2021/2022

    The EMP501 Annual Reconciliation submission period for 2021/2022 is from 1 April 2022 until 31 May 2022. For more information, please click here . Visit the Sage VIP Year-end Centre for to access information on submitting your EMP501 and tax certificates…
  • Amount for Code 3713 is negative ( -1101.98)

    Hi All, I am using Sage VIP Payroll Premier and when trying to generate the CSV for EMP501 mid-year submissions I am getting the following error: "Amount for Code 3713 is negative ( -1101.98)" The employee was over compensated for travel in February…
  • IRP5 validation error source code 3231

    I am uploading my IRP5 file on easyfile and getting the validation error that Source code '3231' only permitted once per record. Source code '3232' only permitted once per record. Source code '3233' only permitted once per record. I have multiple…
  • TAx

    Good Day Hope somebody can give guidance. I know this is not normally dealt with but please just some guidance on how to deal with this. We had an employee who transferred during last year between 3 different VIP companies 1. Weekly Wages (4…
  • TERS / IRP5 query

    Hi, I just started with a new company and a query was raised w.r.t. personal tax assessment not reflecting to be correct. I have an employee that has to pay SARS R10k back and in the past he as always received a refund. The only difference I can notice…
  • VOLENTRY RETIREMENT EE CONTRIBUTION

    Good Day Please advise if any voluntary contributions towards retirement fund must also be booked against IRP5 code 4001 (Pension) No need to give me the code or refer me to SARS, just basic must it be linked or not. Must this be Tax Deductible…
  • CSV File error

    Good day, I have a client with a CSV File error when importing into Easyfile. According to payroll validation everything was in order and the CSV File generate but when it gets imported into Easyfile it fails to import with this reason. End of Record…
  • rollback

    hi guys my manager is missing files from february ,i need assistance in rolling back the system to the previous version.5.5a. NB: she did the copy of the version before we could rollover but now she gets an error that says its locked out but…
  • Employee Personal information

    Hi All, I have added a new employee but when I input his personal information I get a red flag for invalid IRP5 information. This then relates to his second name. The thing is he doesn't have a second name and it wants me to add something. How can I fix…