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  • Visit our new Help Centre

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you.

    Discover simplified guides, support hubs and much more, so everything you need is just one click away!

    Read more…

  • Visit our new Help Centre

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you.

    Discover simplified guides, support hubs and much more, so everything you need is just one click away!

    Read more…

  • New Help Centre - You spoke, we listened......

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you.

    Discover simplified guides, support hubs and much more, so everything you need is just one click away!

    Read more…

  • New Help Centre - You spoke, we listened......

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you.

    Discover simplified guides, support hubs and much more, so everything you need is just one click away!

    Read more…

  • Have you visited the Help Centre yet?

    The Sage Help Centre can help you, and your clients, get the most out of your software, stay ahead with trending topics and find answers to 1000's of questions in the Sage Knowledgebase.

    Take a look >

  • Have you visited the Help Centre yet?

    The Sage Help Centre can help you, and your clients, get the most out of your software, stay ahead with trending topics and find answers to 1000's of questions in the Sage Knowledgebase.

    Take a look >

  • Have you visited the Help Centre yet?

    The Sage Help Centre can help you, and your clients, get the most out of your software, stay ahead with trending topics and find answers to 1000's of questions in the Sage Knowledgebase.

    Take a look > 

  • Have you visited the Help Centre yet?

    The Sage Help Centre can help you, and your clients, get the most out of your software, stay ahead with trending topics and find answers to 1000's of questions in the Sage Knowledgebase.

    Take a look >

  • Detailed VAT Reports

    Detailed VAT report not functioning.

    Sage and AutoEntry (owned by sage). AutoEntry allow the use non Alpha numeric characters if your suppliers invoices use them. This then breaks the VAT Detailed report once reconciled.  HMRC were not impressed but MORE…

  • Moving customer invoice issue

    Hi,

    I've recently moved a customer's outstanding invoice from one customer account to another - the issue is that in the original customer account the invoice has been marked as cancelled and is no longer showing as outstanding (as expected) but an additional…

  • Access Denied

    Hi, I have been getting the below message pop up since December. It is driving me round the twist now. I have tried restating the computer Sage is downloaded to and also deleted the QUEUE.DTA file.

    Anyone get any other suggestions?

  • Nominal Ledger Activity Data import into Microsoft Power BI

    Hi,

    I am a Business Intelligence Developer in my company and importing data from Sage 50 accounts database into Power BI using sage ODBC driver. Nominal Ledger table has data at month level but now, our requirement is data at the invoice level. There…

  • Help Centre improvements - you asked, we listened!

    We know now, you need to be able to find answers easier and have the relevant information at your fingertips, at the right time. We’ve listened to your feedback and have based our latest Help Centre improvements with that in mind.

    To introduce the…

  • Help Centre improvements - you asked, we listened!

    We know now, you need to be able to find answers easier and have the relevant information at your fingertips, at the right time. We’ve listened to your feedback and have based our latest Help Centre improvements with that in mind.

    To introduce the…

  • Help Centre improvements - You asked, we listened!

    We know now, you need to be able to find answers easier and have the relevant information at your fingertips, at the right time. We’ve listened to your feedback and have based our latest Help Centre improvements with that in mind.

    To introduce the…

  • Check out our improved Help Centre

    To make it easier for you to find the help that you need, we've been working hard to improve our Help Centre. Why not head on over to the Help Centre and take a look at some of the exciting new changes that we've made?

    A new homepage

    Previously…

  • Check out our our new look Help Centre

    To make it easier for you to find the help that you need, we've been working hard to improve our Help Centre. Why not head on over to the Help Centre and take a look at some of the exciting new changes that we've made?

    A new homepage

    Previously…

  • Help at your fingertips

    In these difficult times, we remain focused on providing you with excellent service and support and we thank you for your continued loyalty.
    Don't forget, whatever your query, our fantastic Help Centre is just a click away. That's also the place to…
  • Help at your fingertips

    In these difficult times, we remain focused on providing you with excellent service and support and we thank you for your continued loyalty.
    Don't forget, whatever your query, our fantastic Help Centre is just a click away. That's also the place to…
  • Help at your fingertips

    In these difficult times, we remain focused on providing you with excellent service and support and we thank you for your continued loyalty.
    Don't forget, whatever your query, our fantastic Help Centre is just a click away. That's also the place to…
  • Help at your fingertips

    In these difficult times, we remain focused on providing you with excellent service and support and we thank you for your continued loyalty.
    Don't forget, whatever your query, our fantastic Help Centre is just a click away. That's also the place to…
  • HOW CAN I IMPROVE PRODUCTIVITY IN DISPATCH & COURIER INGRATIATION FOR MY WAREHOUSE

    I Use sage 50 cloud pro v26, we dispatch good using the sop/pop standard features within program.

    this is so slow and not automated.....

    This means when we print the courier labels (tuffnells) we have to type manually in from sage to the tuffnells software…

  • Your feedback counts....

    If you find a support article helpful, you can let us know by giving it a thumbs up. Simply scroll to the bottom of the article and click Yes. This helps us to make the content even better and ensures you have the support tools you need.


    Check out our…

  • Sage 50 quick search box boots you out of the program?

    Does anyone else have issues using the Sage 50 quick search box where it boots you out of the program? We have 3 clients that have an issue with v26 doing this, not all have multi users. Any ideas to why?? Thanks in advance.

  • Engage with Sage - Find the help you need

    When it comes to supporting you and your software, Sage offers a variety of support options to suit different situations.

    You've already found Sage City, and we hope it gives you the solutions and ideas you need, however there are other help channels…