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  • HMRC Server Generated error

    You may see a 'HMRC Server Generated' error if you use the IR Secure Mailbox. This is currently under investigation with HMRC, please try again later.
  • FPS submission having changed payroll software

    I migrated to Sage Payroll from freeAgent this taxyear, so upto Month 8 I submitted to HMRC online via FreeAgent, and Month 9 onwards via Sage. When i submit the FPS through Sage do i need to include all of the values upto Month 8 in the submission…
  • HMRC removes VAT for Agents from Online Agent Authorisation service

    Learn why VAT for Agents is being removed from the Online Agent Authorisation service and discover what it means for you and your VAT clients. Read more >
  • HMRC Downtime MTD - VAT - Saturday 9 December

    HMRC have announced scheduled maintenance, meaning the MTD - VAT service will be unavailable from 8am until 7pm on Saturday December 9 . You will not be able to submit VAT Returns from your Sage 50 Accounts software during this time. Read more >
  • CT600L - RDEC and Tax Credits

    CT600L - RDEC and Tax Credits Been Allocated: but it says Owe Amount Deducted the Initial Corporation Tax Amount Paid to HMRC SHIPLEY Issues Nothing on how to credit the Amount Also, working on HMRC Developer Account: Any guidance on…
  • Corporation Tax R&D Tax Relief and Exp. Credit and CT Returns

    Completed CT600L and CT600 forms. But a format error has been reported. The Sage submission faced with technical errors upon submitting IXBRL accounts submission. How to rectify such errors? As displayed below: these are the errors displayed. …
  • Handling HMRC Tax Calculation Letters

    Have you or your employee received an HMRC tax calculation letter? These letters, also known as a P800 or a Simple Assessment letter, are issued by HMRC to employees who have either paid too much or too little tax by the end of the tax year (5 April…
  • SDK trigger for the HMRC CIS verification

    Hi, I noticed we can load and update any CIS properties/settings for subcontractors using the Sage 50 .NET SDK. Is there any way to 're-trigger HMRC CIS verification' after update from the SDK? Thanks, Martin
  • Add HMRC "Employee Statement" to "All Employee Header Details File" import template

    We are experiencing issues with Sage 50 Cloud Payroll after using the "All Employee Header Details File" template to import new starters into Sage. The issue also occurs when using the "Employee Details" template. The steps to recreate the issue are as…
  • Important Information - HMRC Errors

    We are aware that some customers are seeing errors when trying to submit to HMRC. You can check the latest updates at: status.sage.com
  • ALERT: HMRC Online VAT account withdrawn from 1st November 2022

    HMRC are withdrawing the ability to submit VAT returns by keying data into their online VAT account from 1st November 2022. From 1st November all VAT returns are required to be submitted using API enabled software. Please see below for the details by…
  • About Making Tax Digital

    Hello, im trying give access grant from hmrc gov account uk for tax digital but I get this response, some have idea how I can resolve that problem? I have positive response about my making tax digital. Kind Regards Kamil
  • Ethnic Origin List - Payroll

    Anyone noticed the very limited list of Ethnic Origin's to choose from in Sage 50 Payroll? I understand from Sage 50 Payroll Ambassadors that " As Sage works with HMRC requirements, then this is the Ethnic Origin list that is offered by HMRC and so…
  • HMRC planned downtime

    HMRC have advised that scheduled maintenance is taking place on the Making Tax Digital for VAT service from 9:30am to 2:30pm on Sunday 20 February 2022. This means you won't be able to submit VAT returns during this time. Find out more
  • HMRC planned downtime

    HMRC have advised that scheduled maintenance is taking place on the Making Tax Digital service between 5pm Friday 18 February 2022 and 9am Monday 21 February 2022. This means you won't be able to access the online service during this time. Find out m…
  • Critical software update - You may be unable to submit your Sage Corporation Tax Returns

    HM Revenue & Customs (HMRC) are making a security update to their system which means that from 21 February 2022 you must be using Sage Corporation Tax v3.4.1 or above to make CT600 submissions from your software. You may currently be using an earlier…
  • Process dates, paying employees and HMRC

    Hello all, I’ve never worked in payroll before – I have zero prior knowledge or experience – but since I’m in need of a career change, I’ve been looking into the possibility of becoming a payroll assistant. Over the past month I’ve been ploughing my…
  • HMRC planned downtime

    HMRC have advised that due to scheduled maintenance the MTD VAT online services won't be available between 4pm Friday 14 January 2022 and 9am Monday 17 January 2022. This means you won't be able to submit returns online during this time. Find out more…
  • Check your HMRC submissions

    It's important that you view and reconcile the figures that you send HMRC in your full payment submission (FPS) and employer payment summary (EPS) each period. Find out more
  • ALERT: VAT MTD - Scheduled maintenance, Tuesday 5th October 2021

    Upcoming scheduled maintenance notice Due to scheduled maintenance the HMRC VAT MTD service will be unavailable on Tuesday 5th October 2021 from 12pm to 12.30pm. During this time you will be unable to access their online service. We will update this…
  • ALERT: VAT MTD - Scheduled maintenance

    Upcoming scheduled maintenance notice Due to scheduled maintenance the MTD VAT services will unavailable from Saturday 11 September 2021 4:30pm to 2pm Monday 13 September 2021. During this time, you will be unable to access the service. This and other…
  • HMRC changes for customers who pay VAT by Direct Debit

    What's changing? HMRC are currently undergoing work on the transformation of VAT services which will involve migrating customers to a new IT platform. This impacts customers with an existing Direct Debit. UK banking regulations require HMRC to hold…
  • HMRC and VAT Direct Debits

    HMRC are currently migrating VAT records to a new platform as part of their transformation of VAT. This impacts you if you pay HMRC by Direct Debt and they don't hold a valid email address for you. HMRC need a valid email address for those paying by…
  • ALERT: HMRC Taxation Submissions

    Product / Service Impacted HMRC submissions Reported Impact HMRC have confirmed that customers may have difficulty accessing their accounts and using some HMRC services. Next Steps HMRC to resolve the issue or provide an update.…
  • ALERT: HMRC Taxation Submissions

    Product / Service Impacted HMRC submissions Reported Impact We have had reports from customers of HMRC submissions failing with an ‘unavailable at this time’ error being returned. Next Steps We have contacted HMRC for confirmation…