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  • Upgrade Hung???

    Started upgrade last night from 16.1 to 17.1 and it has been at this point for 20 hours. There is activity. I see the TrustedInstaller come and go and there are other processes that are going. But I m a little nervous... Looking to see what others…
  • Upgrade to version 18 needed to process W2s thru Aatrix

    We are using Aatrix to process our W2s and I want to know if I need to update my software prior to doing this. We are currently running 17.1.8 and I've been reading about a lot of issues with version 18. I want to get W2s processed prior to closing the…
  • Upgrade to 17.1 desktop requirements

    Based on the system requirements in the knowledgebase we will need to replace at least 10 computers in order to upgrade to 17.1. Is this really necessary? We are currently on 15.1 and would like to upgrade but can't really afford to replace that may computers…