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  • Import Error

    I am receiving an error message when clicking on any template in the task scheduler. Here is what happened. How it happened: Library Master > Task Scheduler > I ran IMPORTITEMS (worked great until I put all the imports into script). It has been…
  • Import AP Invoice from own excel file failed

    Hi all. I create my own excel file with the same sheet name, column name as exported one. however, it failed to import with the error below. However, copy pasting the content to an exported excel file seems to works fine. The issue is: I am going…
  • cannot import credit card transactions

    This is the second month that I am importing credit card transactions using the new bank feed option. Last month worked fine. This month, after disconnecting and reconnecting the bank feed several times, it appears as though it is connecting, but a pop…
  • Servus Credit Union Bank Feed Issues

    I have had numerous problems with the Servus Credit Union bank feeds. They do not offer a Excel or CSV bank statement which is ridiculous. However, I was able to connect the bank feeds easily for two smaller accounts. The larger accounts I was unable…
  • Item Imports keeps failing

    Hi all, I am trying to import an item list but the error log keeps telling me that every line and column is in the incorrect format. It seems that the import is not separating the columns because I can't select specific columns on the mapping stage. On…
  • ETI value differences errors when importing Interim EMP501 IRP5 files into SARS e@syFile

    We are aware of the following scenario resulting in SARS e@syFile import errors: You are generating the IRP5.23 file using the IRP5/IT3a report on Release 5.8a, for the 2022/2023 Interim EMP501 Reconciliation (mid-year) Submission The SARS e@syFile…
  • ETI value differences errors when importing Interim EMP501 IRP5 files into SARS e@syFile

    We are aware of the following scenario resulting in SARS e@syFile import errors: You are generating the IRP5.23 file using the IRP5/IT3a report on Release 5.8a, for the 2022/2023 Interim EMP501 Reconciliation (mid-year) Submission The SARS e@syFile…
  • Not importing all slips, Record Failed, Nickname 2 already in use

    I have a couple of issues with importing: I have imported all the purged slips from my backups for the fiscal year (5/1 thru 4/30) into a separate archive database, so that we can run certain reports based on those slips. Most of the backups imported…
  • Known issue: SARS e@syFile error "If Year of Assessment (3025) is 2022 and ETI Month (7006) equal not to 08, 09, 10, or 11 and ETI SEZ code (7009) is not completed and if employees age for the specified month ..." where age in error more than 100

    We are aware that a number users have experience an error message referring to ETI values calculated where the employees age is invalid, when importing the IRP5/IT3a file into SARS e@syFile, Refer to the example below where the employee's age in the…
  • Error 2146827859 when importing from Synergist

    We have three companies in Sage 50cloud Accounts Professional. Two were set up some time ago, and the third one in the last year. We import purchase invoices from a third party programme called Synergist which also has three companies to match Sage, and…
  • Time Tracking

    Good day We are unable to import our monthly time sheets and Your Call center is no help. Please assist
  • Unable to Import CSV file

    Hi All when trying to import using any of the standard templates the below error displays. Please advise.
  • Troubleshooting SARS e@syFile import errors

    The following errors may appear when you import the IRP5 file into the SARS e@sy File system. These solutions will guide you with fixing the errors, so that you are able to successfully import your IRP5 files. If you are unable to find the specific…
  • Troubleshooting SARS e@syFile import errors

    The following errors may appear when you import the IRP5 file into the SARS e@syfile system. These solutions will guide you with fixing the errors, so that you are able to successfully import your IRP5 files. If you are unable to find the specific SARS…
  • Error during importing of large Sales Invoice data (@X3.TRT/ASYRSUB$adx (602) Error 50)

    Hi All, I am experiencing an intermittent error when importing large Sales Invoice files. During import the following error will be produced: @X3.TRT/ASYRSUB$adx (602) Error 50 : Function not defined for the value given ERR Thereafter, all…
  • Importing Assembly Data

    Has anyone successfully imported assemblies? I was attempting to rebuild our company, but when I try to import the assembly data exported, the first row in each assembly fails due to an error in the quantity built column. When reviewing similar questions…
  • Erreur d'importation employés CSV

    Bonjour, J'essaie d'importer des données d'employé et j'ai toujours le code d'erreur suivant : Le fichier d'importation ne contient pas un type de pays compatible. Est-ce que vous savez ce qui pourrait causer ce code d'erreur? Que j'inscrive 3 ou 1 à…