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  • Logging in as admin in Sage creates issues emailing invoices using Outlook with Grammarly add-in.

    Last year Sage tech support advised me to log into Sage 50 as "Admin" to avoid issues I was having with functionality. I then discovered that I also had to log into Outlook as "Admin" on my pc in order to email invoices from Sage. If I'm not logged into…
  • emailing invoices from 2022

    When I go to email an overdue invoice from 2022, the system will not allow me to do it. HOw can I get around this?
  • Emailing Additional Documents with Invoice

    When sending invoices to clients, often I need to send additional information (such as warranty documents). It would be great if I could attach those additional documents to the invoice in Sage and send them together.
  • Customizing Default Email Text

    Can anyone tell me please... is it possible to set up customized default email text on Sage 50? TIA
  • Emailing invoices templates

    We have been using Sage for nearly 20 years and for at least the past 10 years we have been asking to have the invoicing templates fixed so they actually work... just upgraded to 2023 and it still isnt fixed. Maybe you guys don't understand what we have…
  • To attach an e-mail or PDF document to a sales order

    This would be extremely helpful in saving e-mail communications, pdf's to each sales order fir future reference. I.e details of a complaint reference, and confirmation of authorisation of a credit note and proof of delivery from courier incase of query…
  • Client Invoices going to Quarantine

    Sage is sending emails directly to my clients using my business account email address. As Sage is not identified as a trusted sender in my SPF record, all my client invoices are therefore untrusted and going to their Quarantine/Junk mail folder. This…
  • Rather than just asking if we'd like to print another form, can we also add the option to EMAIL at this point?

    I print all of my invoices for my A/R file; then, I must "view and edit' this same invoice to open it again so I can then email my customer their copy. It would be nice to be able to do both rather than having to re-open the invoice. Thank you!
  • Invoice Falling Due Notification

    Occasionally, an invoice from a supplier can fall through the gaps and will not be paid during the allowed credit terms. To avoid this, it would be very useful to allow custom notifications/alerts for suppliers against their supplied invoices. Example…
  • CC Emails for statements

    The system currently allows us to send invoices, quote etc to multiple emails (provided they fit in the character limit), but when you try and send a customer statement, the system requires you to only have 1 email. Very frustrating to change back and…
  • Random customers not receiving emails by invoice

    We send invoice emails as pdf attachments to our customers. Typically we don't get many issues. However, for a long time a seemingly random number of customers do not receive emails from our main account sender. The sending email address is in this…
  • Emailing Invoices from Sage 300

    Can anyone tell me how to email invoices from Sage 300 Construction and Real Estate? We are looking to do everything electronically rather than snail mail with our invoices and statements.
  • Removing adobe links from email

    When you create an email through Sage the bottom of email says : To view the attachment, you must have the Adobe® Reader® software installed on your computer. To get a free version of this software from Adobe, click here: http://www.adobe.com/support…
  • Email invoices like Argos do

    We have a trade counter, and as such create invoices through one customer account called "cash". However, a lot of customers like an email copy of their invoice, like the service offered by Argos at their counter. Therefore the ability to enter the persons…
  • Automate emailing outstanding or overdue invoices for a list of customers

    Has anyone achieved to automatically email run all outstanding or overdue invoices for all customers or group of them ?
  • Anyone else having issues with MS KB4511555 and the Pay Now option not creating the link EVERY time?

    Hi all, I started getting reports that the "Include Pay Now option in the email" wasn't getting created and inserted in the email message every time. They were also reporting that the creation of the email had become a slow process too. The only patch…
  • Unable to email invoice from Office 365

    Good Morning, One of our clients are unable to email invoices etc from within Sage, when we try we get the following error message. " Please install office update: Redistributable Primary interop assemblies to run function." The office version…
  • Email Invoices

    I mistakingly converted to Sage 50 2020 edition, MISTAKE! I went to email an invoice, which usually just takes me to the actual email and I can choose to CC or Bcc a salesman or just change who I am emailing altogether, well now you can't. When you click…
  • Previous version of SAGE/PEACHTREE used variables for the email and other places, current versions do not.

    Email variables were used in SAGE and PEACHTREE for ease of bulk invoicing and Customer statements. Now it does not exist. IE, in previous version, to include a "Dear Mr. Smith," would have the "Dear " and then was followed by the variable "$COMPANY_CONTACT…
  • Custom message when emailing invoices

    We email invoices straight out of Sage - when they go to Drafts I then have to work through and add the same email message to each 'Please find attached etc etc'. I have googled and looked at various options but can't find a way to set up a standard email…
  • Sage50 Batch Invoice Emailing

    A customer is asking for copies of all their invoices from a particular month, which is about 50 invoices. Rather than printing them all and then having to scan them to email, I'd rather just email them all in bulk from Sage50 directly. However, when…
  • Missing MAPI32.DLL in .dll files loaded by the application - Can't send invoices through Outlook

    Hil guys and galls, I've been looking for a reason why I can't send my invoices by e-mail through Sage 50 and, after having read so many topics in the forums, I finally found out a very probable reason : my Sage 50 application seems to not load the…
  • Old Invoices Somehow Resent By Email

    Help - last night I managed to accidentally send an unknown quantity of old invoices out by email. As the emails are sent by webmail I had hoped to be able to log into that account and see a list of sent emails, but Sage doesn't put a copy of the email…
  • Issue with Sage communicating with Outlook 2016 when sending invoices

    I am getting extremely frustrated with Sage since we upgraded to 50c Professional. We're having numerous issues but currently the main problem is Sage shutting down every time I try to email invoices. I have uninstalled all out of date Anti Virus Software…
  • Email Sales Invoice to multiple email addresses

    Hi, Until recently I was using version 22 of Sage 50 and when entering customer email addresses onto the customer record in field 'Email 1' I could enter two email addresses by using ; to separate them. This meant I could email one invoice to two different…