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  • How to post deposits (for customers and vendors) while in history mode?

    Hello, I am in the process of entering historical transactions and have come to an impasse: What is the proper way to post pre-payments that clients have made towards open invoices and what is the proper way to post deposits we have paid our suppliers…
  • Integrity Summary inconsistencies A/R Prepayment account, Vacation pay, and Deposit Acct.

    Hi there, Our sage has multiple data inconsistencies due to high turnover in the office and having office staff attempt the bookkeeping. Due to this, i'd assume many incorrect entries have been made to cause so many inconsistencies. TOTAL DEBITS Data…
  • When to enter a Dec 2022 sale, paid by cheque but cheque is deposit in January 2023

    Hello I need to enter a Dec 2022 sale and paid by cheque on Dec 23, 2022 but it was deposited on Jan 12, 2023. Do I enter the payment on the date the cheque was make, or do I enter it on the date the cheque was deposited? Thank you in advance. …
  • received payment for same customer invoice twice

    Hi there, I have received a second payment for a customer invoice that was already paid a couple months back. We receive the payments via EFT into the bank account not by cheque. I applied the second payment to another invoice the other day but the customer…
  • Customer receipts not showing in bank deposit

    Good morning, Payments have been posted and received at the customer level. The cash receipts show them too, both customer and bank account, however, that day the bank deposit is not shown in the deposit list and into the bank rec. Thanks for your…
  • Receipt Module Control Account/Entry type

    Hello, I'm trying to setup up a receipt module when user receive payments from customers. Kindly advise the account type that can be used as a control account before those entries moved to cashbook batches. Please also suggest which entry type…
  • Record a refund from insurance company for damaged equipment.

    Hello everyone, Hope all doing well. I just figured it out this group and saw how much useful information it provides to sage users. I'm a last year student in accounting and currently working for a construction company in Ontario as well. Since there…
  • Cash Clearing Accounts

    Probably a bit of a silly question, when in the receivable module>Receipt and the client pays via Interact I have to option to deposit into a few different places, it should go to Cash to be deposited or Sales Clearing Account or should I just make Account…
  • Recording a Cash Advance

    What is the tidiest way in BusinessWorks to record a cash advance deposited in checking (cash account) from existing credit card account?
  • How to handle Canada Covid-19 'CERB'

    Hello, I'm wonder what is the best way to handle the CERB benefit for a sole-proprietor who is required to be closed? This considering that the Benefit is not ‘sales’ related. I assume that at the end of the year the owner will receive a tax remittance…
  • Voiding Deposit

    Hi, Here is my issue that I am hoping someone can help with. What I basically need to know is, can I void a cash receipt bank deposit without having an issue? The wrong month was put in as the deposit date and we would like to correct it. If not,…
  • Setup a bottling deposit / surcharge

    I am trying to set up a .10 cent bottling surcharge / deposit that would be valid only when certain identified products are sold to customers within certain provinces of Canada. This deposit must be non-taxable (although the price of the bottled product…
  • Application of Deposit exceeds Invoice amount

    FormerMember
    FormerMember
    Good Afternoon: When I invoiced a customer yesterday for Invoice 2 of 3. The system required me to use more of the Deposited funds than was shown as the Invoice total...why? Where are those funds now? In the Accounts Receivable screen for this customer…
  • Deleting a Deposit while in Sales Order Mode

    How can I delete a deposit that was entered in order mode before I convert to an invoice?
  • Bank recs posted even though they were not correct

    FormerMember
    FormerMember
    I took over accounting from someone who clearly did not know what they were doing. I have compared the G/L bank account with the bank statements, and having gone back 3 months now, the bank account closing balance in Sage is out by a large amount each…
  • My bank deposit from my cc payment processor is negative. How do I record this in Businessworks 2013?

    Hello, and thank you in advance for any insight provided!! I had a negative bank deposit from a merchant services (Credit Card) account appear on my bank statement this morning. The merchant services batched 2 transactions - a refund given out to a…
  • Bank Reconciliation warnings

    I don't understand why I am getting this warning when trying to check off a deposit.
  • Change/Update Unit cost for an A/R Invoice?

    We accidentally Invoiced some material before any receiving was made in our Inventory. So the Unit cost appears as $0.00. A deposit has been applied to the invoice, therefore we can not void it and re-invoice after receiving the Material (PO). How can…
  • A/R Deposit combining two separate batches

    Hi all. Something weird happened to two of my A/R batches this morning. Two separate batches combined into one deposit number. Has anyone ever had this happen before? I am wondering if somewhere in Sage there is a way to combine separate batches into…
  • How do I set up an account for cash and cheques that still need to be deposited?

    Hi everyone! I have just began as the treasurer for a not for profit organization in my town. I do have some basic accounting courses, however I am not sure how to deal with their Sage 50 Premium Accounting program, as someone has already set up a lot…
  • Recording Payments by Visa/Mastercard

    Hi there, I have a question about receiving/recording payments made by Visa/Mastercard. Someone previous to me has set up Sage to receive payment using the credit card feature with no discount fee, as the fee is only deducted monthly and it varies significantly…
  • Bank Reconciliation issue

    Hi, As a user of Sage 300 v2016 PU2 we have the following error "An error has occurred during the processing of Check Reconciliation. The error returned was 1. Process error." while posting Bank Reconciliation. Data error. Check 0 for BK XX was…
  • How to apply an over-payment to an AR invoice?

    I am trying to apply a payment in AR receipts that over pays an invoice and I want the over-payment amount left in the customer account to reference the invoice number. Is there a way to do this in Sage 300 (version 2016)? thanks
  • Bank reconciliation question with incorrect point of sale amounts

    Currently trying to complete a bank reconciliation for a past month. We have a point of sale system which posts incorrect amounts to Sage daily. These have been corrected in the GL to the appropriate accounts, but the bank reconciliation numbers still…
  • Voiding an Invoice

    Hi everyone. I was hoping someone could help me or guide me on this situation. I have a customer who signed a contract and gave a deposit in 2015, however, same customer decided to cancel the job when we were ready to start this year. My question is…