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  • Is there any way to re-do the vault/store database setup?

    May i know is there anyway to re-do the vault/store database setup? I have a scenario that i need to change the credentials being used for vault/store? Thank you.
  • Sage 300 - Bank Feeds

    Has anyone had luck connecting to RBC in Canada?
  • I upgraded from 2023 to 2024 SAGE 300 but when I tried to login on the web screen, it gave me below error

    when i try to logging via http locally, any help please
  • Row Level Permissions

    Hi, Can anyone advise how to increase a limit of row level permissions (Parameters --> Users --> Users --> Organisation) in user setup? It is set to 10 in my organisation and I need to be able to add more to some users. Thanks Ania
  • How to Suppress Tax Warning in O/E Order Entry

    Hello, During order entry if a user adjust the tax group they get the following warning message: is there any way we could disable/turn it off? I tried searching help files and looking through setup option for both Taxes, O/E, A/R and I couldn…
  • Have a problem accessing the company data in network

    Hello, I have a Simply Accounting Premium 2008 version. I have recently added another computer to the network (the 2 computers are connected using an Ethernet cable) and I have access to the company data and back up from the second computer (read/write…
  • What is the purpose of the following: Substitution product "Field SBSITM / Screen ITS [ITS]" VS Alternate product "Field RPLITM / Screen ITM2 [ITM2]" in "Product"

    Hello All, Can someone explain the reason for these two fields listed in the subject in "Products" screen. I've read the basic break down's from "F1" help, but we are looking for more real world examples and purposes of these two fields. Could either…
  • Disallow Users to Change Price List

    My client runs Sage 300 Premium and is in the business of selling Juices. Now the client has set up several price lists for different customer groups e.g. Distributors have the most favourable price list and retail shops have the highest prices. When…
  • IC report "Optimize Inventory"

    A client uses the inquiry screen called Optimize Inventory under IC Items & Price Lists. As more and more users at that company become familiar with that screen, they want to use it -- but they've found that only one person can be in at a time. Is this…
  • The program did not start on the remote computer(Sage on Remote Desktop Application)

    Hello. Could you please help me? I have a Windows server with Windows Server 2019. And I have installed some hyper v on it. (one for sage last version software / one for hyper v / one for SQL server / one for cal license manager). And all the users…
  • Sales Price List By Customer Shipping Address

    Is there a way to set up price lists by the customer's city, zip, or state? Currently I only see the Ship To Address, which is the address code, and not necessarily helpful since this doesn't reference the customers' zip, city, nor state. I'd like to…
  • Sage 300 v2023 external web screen error Undefined after entering login

    After upgrading to Sage 300 from v2022.4 to v2023.1, we get an Undefined error after entering the login screen from external web screen. his issue is only with external access outside the network. Internal web screens are fine. I have reviewed KB 77607…
  • Setting up MFA in Sage 300

    Hi guys, I wanted to find out if Sage 300 supports 2 Factor or Multi Factor Authentication? If so, how can it be set up and configured? Are there any recommended third-party tools or services to use with Sage 300 for implementing this security feature…
  • Sage Intelligence support MS-SQL password length?

    Would you kindly let me know the Max. Length of SQL password Sage Intelligence Acceptable? My customer change SQL Password to 64bits length… After change, all Sage300 feature works fine but only Sage Intelligence caused password invalid.
  • Written Down Value method configuration

    Hello, Can anyone guide me to configure the WDV depreciation method in Sage X3 V12?
  • Sage 300 2014 AR Receipt Entry numbering

    Hi Everyone, I have a client running on Sage 300 2014 and is facing challenges on AR document numbering. The system's AR Receipt document auto-numbering sometimes skip the sequence by a random number hence distorting the trail. Can anyone assist on…
  • Internal Usage to supply production cells with parts?

    We're just going up on Sage 300 to control inventory, in a manufacturing environment. We have 1 central stocking location for bulk supply inventory parts, and a factory floor in close proximity. The plan is to periodically move 2 week's worth of inventory…
  • Opening Multiple Companies - Changing Previous Choice

    The directions for opening multiple company files is very straight forward. 1. Open the first company. 2. Select File, and then either Open Company or Open Previous Company. 3. At the warning message, select Yes. 4. Select the next company you want…
  • How to only allow API Request from SSL certified site?

    Hi all, I am exploring the Sage 300 Web API. I am making a POST request from an e-commerce site, to insert AR invoice batches. I notice that the site with 'Connection not secure' can make a request to Sage 300 API as well. How can we restrict these…
  • OpsInquiry IC Item Inquiry BOM Description blank

    A client relies heavily on OpsInquiry. In IC Item Inquiry, on the BOM tab, all columns show data except "Description", which is very important for the client. I ahve confirmed that description are not blank in the corresponding BOM. This behaviour…
  • Change Job Cost Code Format

    Good morning, I'm trying to align our cost code with the 2014 AIA cost code format in Sage. Right now, it's formatted as xxxxx.xxx but I want it to be xx-xx-xx. Does anyone know how i can change this format? Thanks in advance!
  • Sage Alerts and Workflows with 2 Factor Authentication

    Our IT company has turned on 2 factor authentication and now Sage Alerts and Workflows is not able to send out e-mail notifications. Has anyone figured out a way around this? TIA
  • Trolley Build Function Sage

    I am wondering if anyone out here has had any experience with the trolley build features with Datalinx? We are thinking of exploring "picking to slot", "Trolley Build", "picking to Carton" functions in our warehouse. Would love to pick someone's brain…
  • What do the different Customer Types mean? Base...1,2,3,4,5?

    When looking at a Customer record, on the Invoicing Tab, the Customer Type has the choices of Base, 1, 2, 3, 4, 5. What are the meaning of each of the Types and where can I set these?
  • Sage 300 Web Screens are not saving user settings

    I am not able to get column widths to stick on Web Screen forms. For example when I log in as a user and open O/E Order Entry web screen and adjust the widths in the details section, when I return after logging out and back it, the widths revert back…