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  • Fixed assets - Partial VAT on expenses

    Hi all, The assets are created through Purchase invoices where the expense and a partial VAT is posted in the same FA account. For example: However, this full amount is not considered in the expense: In order to solve the amount that is…
  • Getting incorrect tax name for given tax code after Sage 50 2019.1 Update

    I have Sage 50 Canadian Accountant company file and following setting are configured in it. HST tax name is setup Tax code H is setup and mapped to HST Tax name For Receivable accounts , Tax code H is setup for new customers sales …
  • Allow user to change their own password.

    Using BCEM v11 patch 10. Users are assigned the USER security profile. The User Menu Profile has been created with the Usage > Users > Password Change. (MTDI > MUSER > PASSE) Functional Profile is set to the User Menu Profile, and PASSE added to this…
  • Integration with MS Office: The object does not accept the property or the 'getLanguage' method // El objeto no acepta la propiedad o el método 'getLanguage'

    Hi There, I am trying to integrate Sage x3 v12 with MS Office, and I am facing the error below, when setup the datasource: Cannot read property 'shortDate' of null --------------------------------------------------------------------------------------…
  • V12 Personalization and Menu Import

    Hello, I'm working on publishing the X3 folder for V12 and I'm at the stage where I need to run the Personalization and Menu Import. When I run it, it fails very quickly with this error. Has anyone seen this before?
  • Attach pictures to sales invoice - several pictures at once.

    Hi there, I have been attaching images in sales invoices in the Attachment section of the Invoice record, it takes time to do but in the long run when we have more images then one. Question: When attaching the Images I have to do them one at a time…
  • Can you prevent AP / AR from using certain accounts?

    Is there a way to prevent AP from using revenue accounts and a way to prevent AR from using AP related accounts?
  • Error on Setup > User - Pilot FOLDER

    Hello all, When I am in the PILOT folder trying to access Setup> Users, "GESAUS" function, the system presents this error: Error only on PILOT folder. I'm using Admin user, this started happening after validating the menu in the function…
  • HOW BEST TO SETUP CHART OF ACCOUNT

    I have a serious challenge in determining the best approach to this issue. A group called T has 3 sub groups called I,S,H respectively and they are into 3 different types of business.(advertising,security and digital board sales). Sub group I has…
  • OE shipment is not posting GL entries if Invoice option is unticked

    Hi, The OE shipment entry is not generating GL entries if the invoice tick box is unselected. If Invoice option got selected, then invoice entry and GL entries are being posted to respective modules. How do I set the system to allow to post the GL entry…
  • Electronic Delivery Message Maintenance - Message not sending with emails

    FormerMember
    FormerMember
    So we finally set up our email feature and after some tweaking emails now send perfectly fine to our customers. Our issue is that in the EDMM module where we create a default email message, even though a message is saved when we send electronic invoices…
  • Purchase Orders

    I've noticed that if we fill in the Work order/sales order fields after creating a purchase order that when we then look at the item we just purchased it does not reflect in the Quantities section on the main tab that there is anything on a Purchase order…
  • Item Maintenance Fields-Tab 6

    I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
  • Automatic Journal STKUV - Lines 3 and 4 (Stock increase/Stock increase adjustment)

    Hi Everyone, The Automatic Journal STKUV - No Absorbed Value after update Lines 3 and 4 (Stock increase/Stock increase adjustment) generate journals with zero debit/credit amount. STKUV Automatic journal Line 3 Stock increase Condition: func AFNC…
  • SO Customization Invalid Incorrect Number of Rows Returned - How to correct

    I ran into an issue today adding a new NT authenticated user to Sage 500 Version 2014. Basically once the user was added using Maintain Users, when I tried to launch Enter Sales Order and Quotes, I received the following error: SO Customization Invalid…
  • BV Email question

    I am using BV 7.71 2014 I have the email working to send quotes etc but does anyone know how to set it up to send a quote to a ship to. I don't want to send head office the quote only to the branch. Ship to allows me to put a different email address…
  • Employee Hourly Payroll

    Hello everyone, I am currently having an issue with my employee payroll hourly pay, overtime pay, and additional with holdings. For some reason that spot is the only spot that changes my amounts and rounds them up. Example: hourly wage $12.50 and overtime…
  • Multiple Serial Numbers for Orders, Shipments and Invoices

    Our client runs Sage 300 Version 2016 and have multi locations where they sell from. They want Orders, Shipments and Invoices to have different prefixes as per the locations they are sold from. Is this achievable? All responses will be highly appreciated…
  • HELP !!Comment entrer les avis de cotisation de l'année précédente 2015 et comment les payer?

    Au niveau du journal général ? Ex : Jai a remettre de l'impot federal, je veux savoir sur quel compte je doit faire le crédit et quel compte faire le débit? Mon paiement si j'utilise des avis de versement? Quel compte ajustement versement lors du paiment…
  • How to Setup and Test Web services in PU8 patch level 2

    I have published the Web Services in the X3 Console and added the folders but keep getting an error when testing that " BLOK,Entry alias[LIVE] not found in connection pool" Where can I set up the Alias or test it. In V6, I was able to go to Dev->Util…
  • Sage 300 Sign On Manager - Session could not be opened

    I deployed Sage 300 2016 Web Deployment and were able to login from client computers without "Enable Application Security" box being enabled in Database Setup Utility. However, after enabling this option, I started getting the warning message "Session…
  • How do I fix SEI connection issues?

    FormerMember
    FormerMember
    Users from one of are remote company locations can get to the https login page via the WAN and enter their AD credentials. Once the credentials are provided SEI never moves past the connecting screen. We are using AD authentication and the users who are…
  • Anyone able to use EFT with RBC succesfuly after its integration in SAGE50 ? Duplicate transaction rejected

    For the past 2 weeks we've been having trouble with EFT payroll transactions, after it was integrated into SAGE50 (following last update). We are getting rejected transactions every time an EFT file is uploaded to our bank, after much investigation…
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • Item Number Change

    Can anyone explain to me what happened after an item 0001 merged into item 0002 ? What happened to item 0001 old receipt, PO etc? After clicking the POST button in Item Number Change, a message box pop up to ask back up database, is that normal? Thank…