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  • RRQ pour les plus de 72 ans

    Bonjour, Un de mes salarié a plus de 72 ans au 1er janvier 2024, et selon la loi il n'a plus d'obligation de cotiser au RRQ. Mais a le droit de choisir de continuer de cotiser. Par contre SAGE je permet pas cette option. Pouvez-vous me dire comment…
  • Is there somewhere to turn on auto refresh?

    Currently every time I make an entry I need to refresh the document to see the post. It didn't used to be like that and I wonder if anyone knows how to turn it on. ;) Thank you.
  • Sage 50 US. Search for inventory items using "description" keywords, inside the sales order.

    Can anyone please help find out ALL the ways possible to search for inventory items using "description" keywords, inside the sales order. Say, there are hundreds or thousands of ID's, there is no way to know or remember them. But the users know the…
  • Row Level Permissions

    Hi, Can anyone advise how to increase a limit of row level permissions (Parameters --> Users --> Users --> Organisation) in user setup? It is set to 10 in my organisation and I need to be able to add more to some users. Thanks Ania
  • Credit Card info xxx'd out

    A customer came in to purchase some items and we have their credit card info stored in Sage. Usually, I click on their name on the invoice, then click on the payment and credit tab. On that tab I can select view/edit credit card details. Typically, I…
  • Update WSIB rate for new calendar year

    There use to be an update WSIB rate feature under the Maintenance Menu which would allow you to update all or just the highlighted employees. I can't find it anymore. Why would they have removed this feature? Our WSIB rate has been frozen since the beginning…
  • 3 decimal points

    Currently we have setup Sage on a new PC but can't seem to be able to configure the 3 decimal points. On the old PC it was working fine. If we log in on the old PC it shows the amount with 3 decimals but if the same user logs in on the new PC it…
  • Smart Posting

    We recently had what we think was a scammer, inform us that our Sage 50 installation was corrupt because our Smartposting service was not running. My question is there an easy way to identify that there is not truly a problem with the Smartposting service…
  • Have a problem accessing the company data in network

    Hello, I have a Simply Accounting Premium 2008 version. I have recently added another computer to the network (the 2 computers are connected using an Ethernet cable) and I have access to the company data and back up from the second computer (read/write…
  • Changing fiscal year end date

    Our old year end was February and we have changed to a December year end. So, our current fiscal year will run March 23-December 23. How do I go about making that change in Sage?
  • What is the purpose of the following: Substitution product "Field SBSITM / Screen ITS [ITS]" VS Alternate product "Field RPLITM / Screen ITM2 [ITM2]" in "Product"

    Hello All, Can someone explain the reason for these two fields listed in the subject in "Products" screen. I've read the basic break down's from "F1" help, but we are looking for more real world examples and purposes of these two fields. Could either…
  • Tax codes are mixed up

    Our tax codes are 1: taxable; 2 Out of state; 3 Tax ID on File; 4 Exempt. Tax codes 2-4 should not add tax and 1 should add tax. Somehow 1 and 3 are mixed up. They still say 1 taxable and 3 Tax ID on File, however, when checking someone out on an invoice…
  • HELP! Error message, can't open Company.

    I closed Sage and now when I open it I get the following error message. I didn't do anything different than I normally do. How do I fix this? "Can not open company file .... This data has been updated to a new file format and is not compatible with…
  • Maintain Customers

    Why does it say a customer has no payment history but they'll have an invoice date, however, there is no invoice for them? It is very confusing when trying to update customers.
  • Sales Price List By Customer Shipping Address

    Is there a way to set up price lists by the customer's city, zip, or state? Currently I only see the Ship To Address, which is the address code, and not necessarily helpful since this doesn't reference the customers' zip, city, nor state. I'd like to…
  • Written Down Value method configuration

    Hello, Can anyone guide me to configure the WDV depreciation method in Sage X3 V12?
  • Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • Opening Multiple Companies - Changing Previous Choice

    The directions for opening multiple company files is very straight forward. 1. Open the first company. 2. Select File, and then either Open Company or Open Previous Company. 3. At the warning message, select Yes. 4. Select the next company you want…
  • Sage 50 Payroll, moving data to new network share

    Hi all, I have a quick question as I need to move my payroll share to a new server and need to know if there is a quick way to update the client so it looks at that share instead of the old one. I know I did this a number of years ago, but cant remember…
  • Sage 50 user logging and history

    Hello, We need to see which employee entered a specific transaction. We had multiple users signing in to the same account so when we ran the audit trail report it just showed that account. Does Sage 50 perform any additional logging that would tell…
  • Trolley Build Function Sage

    I am wondering if anyone out here has had any experience with the trolley build features with Datalinx? We are thinking of exploring "picking to slot", "Trolley Build", "picking to Carton" functions in our warehouse. Would love to pick someone's brain…
  • INVITING USERS

    I have installed Sage 50 Premium Accounting and also shared the Company. I am trying to invite other users using official company email but the invites are not going through. When i tried Inviting users using Gmail account its working well, What could…
  • account number grey out

    I am setting up a chart of accounts and I want to edit an account number but it is grey out. Not all of them are just a few. Any ideas why?
  • Settings

    How to do the red part on this step in Sage 50.
  • Antivirus Exclusion for Sage

    I have got a server where I would like to install antivirus. I have got sage X3 installed on the server. Can someone please provide me any advice on how should I move forward with this? Are there any important files/folder that I need to exclude…