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  • Copies of letters and statements to be attached to communications tab on customer card

    There is no history of a letter being sent to a customer. Sage used to record the type of letter but not a copy of the actual letter. WIth dynamic content in the letter s set it is important to retain a copy of the letter that was sent to refer back to…
  • Read Receipt from SMS in Communications Tab

    Hi I have a partner who is looking to see if it is possible to see a read receipt from an SMS message(sent from CRM using a provider such as Clickatell) in the communications tab. Thanks Emmet
  • Exchange server connection between Sage CRM 7.2 and Outlook2010 (Second stage is invalid)

    I am creating a new exchange server connection between Sage CRM 7.2 and Outlook2010 where i have to provide 4 pieces of information. Exchange Web Service URL: https://remote.crm-software.ie Exchange Server User Name: current name of the windows logon…
  • Meeting Planner issue

    Hi, One of our customer ask us more security on communications. They don't want the sales representatives can see the calender of other users. My idea was: - Create a territory for each sales rep.( Like in demo database: Hans Muller in Holland…
  • Group Reports

    Is there a way to run communication/activity reports for particular Groups?