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  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • How do I migrate from Sage Quantum Accounting 2015 to Sage 50 Canadian 2022?

    Hello, I need help please. I have the files from Sage 50 Quantum Accounting 2015 but want to migrate/upgrade (although from a Quantum version it is actually considered a downgrade) to Sage 50 Canadian Edition 2022. Any assistance would be greatly appreciated…
  • sage 50 can't support the Windows XP

    Hi everyone! I have a problem with downloading the Sage 50. it shows that the sage 50 can't support the Windows XP. Can anyone give me a suggestion? I don't have another PC for doing that. thanks for any feedback! have a good day! Lai Yi
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • Multiple version installs on same PC

    I am sure it has been asked myriad times before, but is it possible to install two versions of Sage 50 on the same PC? For example, I have a client with Sage 50 2014, that wants to install their copy of Sage 50 2020. If I install v.2020, will that upgrade…
  • Installing new 2021 client after upgrading server to 2022

    After installing the 2022 update to the server and existing workstations successfully, I was tasked with setting up a new workstation. Now when I try using the sage 2022 installer on the machine, I get the message that the license is not valid. So I figured…
  • Sage 50 2019 version installation

    Hello Can some one help me with 2019 sage 50 installation on windows please Thanks
  • Pop Up

    Hi, I have a problem... I download 2018 sage 50 in my laptop and when I load into a zip file, there is a pop up saying "A required data file is missing. Check your data directory to be sure the files are there". I still can't figure it out and tried…
  • Proper way to install and upgrade Sage on a new workstation.

    Hey we are moving our current server install of Sage 50 to a new computer and at the same time upgrade from 2020 to 2021. Is there an appropriate way to go about this process. I will also have 5 workstations that will need to be upgrade to 2021 and then…
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Sage 50 CA Server Connection Manager will not Update (2021.0)

    Hello, We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
  • sage 50 premium accounting 2019.2

    hi, i have sage 50 premium 2019.0 and im trying to update it to 2019.2 but it tells me that i need to download sage 50 on the computer first before upgrading, which i already have sage 50 on the computer. what do i do for it to work?
  • Unable to update 2017 file into 2021.

    I have a company file that was worked on by Sage in 2017 and I have not been able to update into the new programs. As a work around I have been using it in 2017 version, however I have upgraded my computer and no longer have the 2017 so I need it fixed…
  • Activation Key Code

    Hi there, I am having troubles with my registration info that was sent to me. The email that was sent to me from Sage regarding my registration info has errors and I cannot use the activation code. This is the info that was sent; Company name: Graham…
  • Sage 50 license

    Hello, I would like to know what is the installation limitation for sage licenses, so how many computers can I install it on with my serial number I thank you in advance Greetings
  • Need a copy of the Sage 50 Pro 2012 software to download please

    My previous laptop crashed, and I bought a new one which does not have a CD drive, so I am unable to install Sage. Does anyone have a copy of the Sage Pro 2012 for me to download please so that i can install my product key? Thanks!
  • Can we Install Sage 50 2019 US edition to Windows Server 2019?

    Hi, Can we install Sage 50 2019 Edition to Windows Server 2019? Is it supported? Thanks!
  • 2019 Premium - 2nd User won't activate

    Since Sage isn't willing to provide any sort of support, I need your help. We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…
  • is there any way to install sage 50 on ec2 windows instance via RDP?

    I am getting "Failed to switch Terminal Server to INSTALL mode." Error, when I try to run "change user /install" from ADMIN command line, it says: "Install mode does not apply to Remote Desktop Session Host server configured for remote administration…
  • Options for moving on-premise Sage 50 CA to virtual private server e.g. Azure?

    We currently have an on-premise installation of Sage 50 CA. We're in the process of moving most of our infrastructure to Microsoft Office 365 and would like to no longer have any on-premise server computer. For the near future, the Sage 50cloud offering…
  • Location of download for Sage 50 CA 2019 Rev 0 can only find Rev 1

    Looking for the download link on the Sage website for the Sage 50 CA 2019 Revision 0 to install on a new desktop.
  • I am getting an error message while installing Sage 50..

    FormerMember
    FormerMember
    I am getting a failure message - "The installation of Microsoft Visual C++ 2015 Redistributable Package (x86) appears to have failed? Do you want to continue the installation? Yes or No" I have tried uninstalling to start over, but it won't allow…
  • Sage 50 2019.0 - Canadian Edition - Install help

    2019.0 installation help is available: Avoid the wait times and sign up for a quick webinar where we guide you step by step on how to install the 2019.0 and maybe solve any installation hiccups. Register for the webinar at https://sagena.webex.com…
  • Searching for update 2018.1 for Sage 50 CA

    Hi, I'm looking for a link to download the update 2018.1 to the Education Version of Sage 50 Canadian. I found a link for students to download the version 2018.0 but the computer labs at our school have the version 2018.1. This is the link for the…
  • Installing Sage 50 2016 on Server 2008 not working

    I have installed Multiple version of Sage on my Current Server 2008.. But I tried to install the Latest update Sage 50 2016.. and each time i try to Run the Install.. its not working.. No error MSG.. nothing.. I dont know why the Install does not…