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  • Pop Up

    Hi,

    I have a problem...

    I download 2018 sage 50 in my laptop and when I load into a zip file, there is a pop up saying "A required data file is missing. Check your data directory to be sure the files are there".

    I still can't figure it out and…

  • Journal Entires

    Hey I am having difficulty doing the journal entries throughout textbook so far. My class for Sage 50 Accounting 2020 has just started and we are on chapter 3, but me myself am having trouble due to not remembering much about accounts and what to debit…

  • Re-Install, Activation and Registration of Sage 50 Premium 2017

    We purchased Sage 50 Premium 2017 back on November 4th 2016. It was licensed to our company. I have the serial number, the account ID, the key code and the invoice from Sage giving us the download link, etc. We were allowed to have it on 2 computers so…

  • How long should you be expected to hold for support?

    I've been on hold for support for over 4 hours this afternoon and am now holding for a third support person.  This is unacceptable!  If support is experiencing higher than normal call volumes everyday, then the volume is actually normal and they should…

  • Annual subscription plan for Sage 50cloud Accounting

    Received first renewal, do users recommend to continue with the subscription? Are the benefits worth the expense? 

  • sage 50 premium accounting 2019.2

    hi,

    i have sage 50 premium 2019.0 and im trying to update it to 2019.2 but it tells me that i need to download sage 50 on the computer first before upgrading, which i already have sage 50 on the computer. what do i do for it to work?

  • installer file

    World Source would like the latest installer file for Business Vision. 

  • Unable to update 2017 file into 2021.

    I have a company file that was worked on by Sage in 2017 and I have not been able to update into the new programs. As a work around I have been using it in 2017 version, however I have upgraded my computer and no longer have the 2017 so I need it fixed…

  • Sage 2020.2 RDA/Outage

    I need help!! I am just about at my witts end. 

    I've been trying to contact sage every day since October 14th. I've spoken to people on the chat which the first person sent me to knowledgebase article (107248), as my original problem was that I could not…

  • Problem with Download and Installation of 2021.0 Release for Sage50Cloud

    I received notification to download and install the 2021.0 product update.

    I downloaded the update.  When exiting Sage it asks the "Install Now" or "Remind Me Later" questions.

    My problem is that I click Install Now and nothing happens…

  • emailing more than 1 job cost journal at a time

    Good morning, is there a way to email more than 1 job cost journal #48 in 6-1-2 at a time for the current month

  • Rapport de taxes

    Bonjour,

    J'ai 4 comptes de grand livre pour mes ventes.  Cependant lorsque je sors le rapport de taxes, il ne prend que le premier.  Comment puis-je modifier ce rapport afin qu'il inclu les 4 comptes ?

    Merci

  • No Key Code for activation after 5 days

    Hi I've been waiting for my key code to activate Version 2020 (Canada) for 5 days. I have requested a code multiple times and contacted support a few times as well. Thanks.

  • How to move datebase from server to local computer?

    Our database is stored on the server, and there is  "connction manager" on the server. However, we are changing new computer, and want to move data to a new computer(local) and not use server any more. Can I just copy the company's file from server to…

  • Getting "line_items.currency_tax_amount" error

    Hello,

    I'm trying to post an invoice to sage online with taxes in Canada. My JSON looks like this:

    {
      "sales_invoice": {
        "date": "2020-08-25",
        "tax_amount": 41.52,
        "delivery_address": {
          "city": "Laval",
          "address_line_1…

  • Sage 50 Canadian 2020.2 update. Unable to share company data

    This update is a nightmare, as is Sage 50 Platinum support. I have companies that I had to restore the data on the desktop and cannot reshare.  I have been on hold with support numerous times and was cut off 4 times today without being able to speak with…

  • Installation

    Hi.  I'm trying to add the program to a new laptop.  I keep receiving the following message:

    You have a valid ID but you are not authorized to use this feature.  Contact your sage ID admin. so you can use feature.  

    we are a small company, all 3 of us…

  • Sage asking for login

    I updated our Sage 50 Pro Accounting from 2020.1 to 2020.2 and now it is asking for a user name and password.  I dont know about this I have tried "sysadmin" and the sage ID login but it does not work.  I called but no response.  I chatted with…

  • purchased direct from Sage Sage 50Cloud Comptabilité Supérieur 2020 (2 utilisateurs)

    I purchased direct from Sage Sage 50Cloud Comptabilité Supérieur 2020 (2 utilisateurs) - Abonnement annuel avec Soutien  before create my account..  I print my order confirmation.  I am trying to register but I don't have a serial number. I…

  • SAGE - migration from windows server 2008 to windows server 2016

    Hello Community

    I have to upgrade my server from 2008 windows R2 server  to Windows 2016. There is no migration so I have to reinstall the OS.

    Sage simple accounting 2020 is currently running on the 2008 server and some PCs are connecting as clients (W10…

  • Trouver des réponses rapidement: Ressources pour Sage 50 CA

    Sage dispose de nombreuses ressources pour vous aider à tirer le meilleur parti de votre solution Sage 50 Édition canadienne. Parfois, cependant, en ayant plusieurs options, vous pouvez être submergé. Vous pouvez désormais accéder rapidement à tous les…

  • Sage 50 CA list of querries...

    Hi,

    We have installed sage 50 CA 2019 edition in Indonesia. We have some series of questions which needs a clarification

    1) Does SAGE 50 CA support business intelligence report.? is this available outside Canada??

    2) Does SAGE 50 CA support add-on services…

  • Software problem

    I have Sage 50 2020 CA Prem. The software stopped working properly in February 2020.

    I can’t adjust any journals. If I try the program closes or just do nothing.

    I have reinstall Sage to try and fix the problem

  • Download Software

    I just purchased Premium 2020 from Staples and received my product key (no serial #) and a link to download the software.  However, the download is simply the accompanying documentation and not the software.  I contacted Staples and they say it is a Sage…