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  • Sage 50 Premium - Bank Feed claimed to have downloaded the transactions but none display

    When I connected my bank account through Plaid through bank feed, I probably selected a starting date that is earlier than the day that the bank account was created. When finishing set up, there was a pop out window saying that 4 transactions were downloaded…
  • bank transaction importing

    could someone kindly explain me what is the exact function of the importing bank transaction on sage banking? it is for automatically creating payment recorded based on our bank transaction like creating bank rules for DD payments ? or it is a method…
  • Payments Made to wrong Bank account

    Hi there, I have a client who has 2 bank accounts - they entered ALL of their deposits in the First account, and they should have gone to the other account. I can't reconcile anything. Now I tried GJE to pull those deposits to the other Bank account…
  • Bank Transactions Not Updating

    Hi Sage, most of my clients bank feeds also has not pulled through since 13/06, one of them 14/06 - From various banks. Do we know what the issue is or how it can be resolved? Thanks
  • EURO to GBP Bank transfer - Sage posting iun incorrect to amount of GBP in bank account.

    Hi, I have made a transfer from the EURO bank account to a GBP bank account, I can see the exact amount that has been received in the GBP account. However, when I go to post the bank transfer, the exchange rate to 6 decimals is not accurate enough to…
  • Help with manually importing bank transactions (not bank feed)

    I am about to import hundreds of bank transactions to my Nominal ledger using a Journal Import Template. (Audit Trail template) My question is what do I put in the Type column for the bank transactions? The BP will identify the debits in the expense…
  • Sage 50 Quantum - Can you view imported bank transactions to match them?

    It appears other versions of Sage have a feature to view and match downloaded bank transactions but I cannot find that feature on our Sage 50 Quantum version. Only way to view recently imported transactions if to go the the bank reconciliation function…
  • "Refresh connection" Connect to Bank Error

    I get this error when trying to connect to TD Bank. If I select any bank I get this error. I turned off antivirus and firewall and still does not work. Anyone else have this issue and get it resolved?
  • Recording money received and money paid out

    There are several ways of recording money coming into and out of your organisation in Sage 50cloud Accounts. The following Knowledgebase articles give an overview of the different ways of recording these transactions in your software. Recording money…
  • Lost transaction.

    Made a cash deposit at the bank. Transaction showed in 'Banking'. Went to match the relevant invoices to the transaction. I'd recorded an invoice amount incorrectly so the total of the invoices didn't match the total deposit at the bank. Came…
  • Recording ACH payments

    My company makes a handful of outgoing ACH payments each week. I have been recording these in manual journal entries and believe there has to be a better way. Can this be done by entering the invoice details in "Payments" and selecting electronic as the…
  • Pulling Bank Transactions

    Dear Sage Support, Does Sage Business Cloud support pulling Bank Transactions? Best regards, Nicoletta
  • Voiding Deposit

    Hi, Here is my issue that I am hoping someone can help with. What I basically need to know is, can I void a cash receipt bank deposit without having an issue? The wrong month was put in as the deposit date and we would like to correct it. If not,…
  • Intercompany Transaction - Check Deposited to wrong entity, need help with AR Offset

    Hello all. Not sure why this issue is giving me fits, but I desperately need transaction advice. Background: We have 2 businesses: MYC & SHO. SHO is a non-operating entity, MYC has all operations. Problem: My CEO deposited an MYC customer…
  • Clearing Transactions for Reconciliation

    Regarding the Reconcile Checking Account tab, I know that I am supposed to check off those checks that have cleared the bank, however do I also check off other non-check related transactions from the list if the bank statement I have states that those…
  • Peachtree 2010 bank accounts messed up

    One of our clients called today and informed us that two of the company files has incorrect information in the bank accounts. One file has transactions missing from February. Client is certain that she has reconciled the bank statement. when she does…
  • Bank Transaction Posting resulted in GL imbalance

    I have posted a standard CM Check transaction and when I went to reconcile the bank account, the amount showed up in my DEBIT column (as though I had made a deposit instead of a CM Check). Looking at the G/L detail for the batch, the system recorded improperly…
  • New to Sage and need to reconcile bank account

    I am very new to Sage and took over for another bookkeeper. He did the bank reconciliations, but he did them all under one account instead of splitting them into the three separate bank accounts that they actually use. I am looking for any suggestions…
  • reconciliation

    My general ledger balance does not agree with the adjusted bank balance on the outstanding side, but there is no outstanding deposits. how can I adjust the general ledger to get rid of the difference?
  • Reconciling Accounts

    Hello, The company that I just started working for, switch from using MAS 90 to Sage 50. I had to input all the information from the beginning of January 2014 until now. I am trying to reconcile my general account. However in the statement that was…
  • Cash Management, Bank Transactions, Does DO NOT post to G/L mean Cash Account will not be credited either?...

    If I do a Bank Transaction entry as a bank charge and choose NOT to post to G/L checkbox, does that mean nothing will post to the GLs the bank account GL or the offsetting expense (or whatever account?). Or, does it mean my GL for the bank account will…
  • Where to enter capital transfers between banks?

    I purchased a rental property overseas and am setting up a separate company to handle its rental activities. It has been necessary to transfer funds from the US to my banking accounts abroad, from which my property purchase and associated costs were paid…
  • Bank Reconciliation - never used and want to start using

    Our accounting staff has never reconciled the bank statement using Account Reconciliation (years and years) - is there a way to eliminate prior transactions from the reconciliation function, start the process new - or do I need to clear all of the transactions…