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  • What method do others use for automatic full back-up of BW?

    We recently discovered the remote back-up system we use has only been doing incremental back-ups of Businessworks. We have been told that full back-ups are necessary if we need to restore BW at some point. How are other users handling doing full back…

  • Backup error with DYNAZIP error 18

    I have now had THREE clients in the past 2 weeks report an inability to run manual backups due to a DYNAZIP error 18. Three different companies, at three different locations, with three different IT support companies troubleshooting this. All have followed…

  • Working with Database Versions - BDB vs BBK

    What are the differences between backing up a database using the Backup Utility that creates a .bbk file and saving a copy of the .bdb file?

    The use case in this scenario is we would want to create a version of the database after any large action has…

  • Backup

    Anyone else have an issue with backups that have been « saved » and then actually being unable to find those backups or they don’t exist in the computer?  I have been using Sage/Peachtree for over 20 years, this is the first time I am…

  • Free webinar - Backing up your data - Recording now available

    In this session you'll learn what you need to know about checking your data and backing up. It also demonstrates how to automate this task using the Schedule backup option. Join us for a live demonstration with a chance to ask a Sage expert your questions…

  • Add multiple schedules to backups

    With the addition of multiple backup schedules, schedules can be created for Full and also just data backups so that human intevention is not required to 'remember' to run the full backup periodically.

    Full backups can be set to run at system…

  • Restore from a backup to a new company

    I have a need to restore a backup from the end of 2021 into a new company in Sage 300 CRE. 

    What would the process be to do that, without effecting the current production company.

    thanks

    v

  • "The backup job has haulted and awaiting user input (Database Administration)"

    Good day,

    I'm having trouble for Job Manager database backup scheduler as per below screenshot for Sage 2oo Evolution version 11.0.1.5. I also get access denied when trying to browse backup path.

    Kindly advise way forward.

  • How long should I keep a backup file

    Hello! I am fairly new to Sage-- I have taken over the billing position at a small business and have been doing things as per the instructions of my predecessor. 

    She had a system of doing a backup once per week, and it looks like there are backup files…

  • Backup best practices

    We are using System Administrator to do scheduled, nightly backups of Sage 300 CRE. However, they are failing intermittently, seemingly because some people forget to close Sage applications on their desktops every night.  As I'm sure any IT professional…

  • Status 2 Disk Error

    Good day, I would like to know why this is happening to a company I restored first one month and then I restored an older copy. It works 100% and it rolls over. Then when you get to the last month it gives the same errors every time. How would we be able…

  • Sage 50 Pro Accounting 2022 shutting down after login following Windows update

    I am running desktop Pro Accounting 2022. All was good until today when Windows updated to 2H12 (OS Build 19044.1806). Now Sage loads, I enter the password, and then it closes. I tried restoring a backup to a new company. It restores, I login, and then…

  • Using back up manager to backup to a mapped drive

    Is it possible to use backup manager to schedule the backup to a mapped drive on our network?

  • Sage Backups

    I have set up scheduled backups and have noticed that they are smaller than when I do a manual backup. 

    I have checked and can confirm that I have made the same selections in both the scheduled and manual backup (accounts data), but there is around a 30MB…

  • Backing up and restoring data

    Each company database for your site is backed up automatically at the end of the each day, but you can also manually back up your site or your company database at any time as required. Backups are stored in the cloud and can be restored on request. Read…

  • Looking after your data - best practice

    To protect your Sage Accounts data we recommend checking your data and backing up regularly. We've dedicated an area of the Help Centre to this very subject, covering data checking, scheduling backups and much more.

    Check it out now >

  • Schedule backups in advance for peace of mind

    The Backup Manager in Sage 50cloud Accounts makes managing your check data and backups simple. You can schedule these to run automatically even if you don't have your software open, and you can still work while your checks and backups are running. This…

  • Schedule backups in advance for peace of mind

    The Backup Manager in Sage 50cloud Accounts makes managing your check data and backups simple. You can schedule these to run automatically even if you don't have your software open, and you can still work while your checks and backups are running. This…

  • Reduce the size of your backups

    The Optimise option compacts your database to reduce the size of your backups. It also helps to maintain organised, error-free data, which improves reporting and performance.

    Find out more

  • Looking after your data

    To protect your accounts data we recommend you run the Check Data option and back up your data on a regular basis. Find out more in the Help Centre where there's a topic dedicated to data protection. 

    Read more >

  • An easy way to protect your data

    Taking data backups doesn't have to be a chore.

    You can use the Backup Manager to make regular backups automatically in the background. So there's no more staying behind in the office to back up, or waiting for others to log out first.

    Read more…

  • An easy way to protect your data

    Taking data backups doesn't have to be a chore.

    You can use the Backup Manager to make regular backups automatically in the background. So there's no more staying behind in the office to back up, or waiting for others to log out first.

    Read more…

  • Sage 100c Premium (SQL) Disaster Reocvery

    I'm confused about the relationship between Sage data files and the SQL database. If a server dies, or gets ransomed, my first step will obviously be to reload the application server from backup, then the SQL backups. There is potential for different…

  • Reduce the size of your backups

    Help improve performance by using the Optimise option. This compacts your database to reduce the size of your backups. It also helps to maintain organised and error-free data.

    Find out more