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How do I clear this. Obviously, I'm not doing it correctly.

I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?

I am unable to enter the final payment for a project. The issue started when I posted the final payment on the incorrect month a few weeks ago under progress billing. In trying to correct the error, I went under A/R voided the invoice and voided the cash…

How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…

I created a job invoice last year, but the total amount invoiced is less than the actual cost. Unfortunately, since the year 2023 has already ended and the financial statements are being finalized, I cannot make any changes to that year. The CPA suggested…

First time on here... How do I adjust the value of fixed assets? Specifically, the value of land and buildings owned by the company. Thanks.

Ran a pay period with the new update, should have counted as december 2023 but instead put it into the new year so there are deductions that shouldnt have been on there and cpp.

Is there a way to merge two Accounts Payable or two Accounts Receivables that should be the same account, but are missing a word ie Ltd or Inc at the end?

We have an incorrect invoice in our Accounts Receivable system from 2022. The invoice was created without an invoice number. I would like to create a credit invoice to remove it from the aging, but since it does not have an invoice number, it does not…

I track employee entitlements - vacation and sick days, and OT hours. I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change. When trying to adjust that employee's paycheque again,…

Hi there, I hope you can help me. I created a job to import data for a positive inventory adjustment, and I need to specify the unit cost. We are using Scanforce multi-bin software, so we also need to specify the bin and lot. The issue is that the job…

Hello! How to record payment in Sales deducted from Employees' salaries? I need to post bank transaction for the employee's net payment which is less the amount he has to pay for the company. Record payment doesn't give me that option. The Payroll…

I don't work in shipping but I had a shipping question brought up to me. We have a customer that placed a rather large order. They notified us that they made a mistake and ordered too much of one item. To avoid a ton of work, I did a return of just the…

I am having an issue. Occasionally, FedEx will send us a check either for something they messed up, or when we dispute a charge. We don't ever make vendor invoices for these, they get received via the "receive money" screen and then selected for deposit…

Hi everyone, I had a customer pay by cheque, but their cheque was short .01 cent and I didn't catch in until now. I recorded the payment last week. Sage won't allow me to revise the payment to deduct the .01 cent and so obviously my bank reconciliation…

How do I create a credit invoice for a vendor to use on a bill at a later time?

Hi all, I have a SaaS specific question with regards to non-payment/bad debt. A client was invoiced 6 months ago for an Annual Prepaid Subscription (so a liability that turns into earned revenue each month). We completed onboarding and various other…

We have a job that I need to do a bill credit to the retention. This isn't a write off. We elected not to bill the owner for the remaining outstanding retention. I searched and read that Sage doesn't offer the ability to do a bill credit to retention…

My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?

We have a customer that we received a deposit payment on a project 2 years ago. They have since shrunk the project and we cut them a check to refund them a majority of their monies. How do I adjust this in JC/AR/Cash management. My thoughts are we…

Help! I just noticed that on my review from the accounting firm they have indicated that I need to make journal entries for previous years to resolve the note on the year end adjusting journal entries sheet to address the comment "To record PY AJE not…

Is there a way to allow non-Admin Sage 100 users the ability to Re-Open Completed PO's? Quite often we get late Invoices or additional quantity received after the PO has automatically been changed to Completed status, due to 10% Completion rule or that…

Hi Everyone, Hoping someone here can help put my mind at ease on what I believe I need to do. I have discovered that two employees should have had their vacation accrual % increase as of last September. I know to do this I simply need to correct the…

hi, I'm working with v 2021 Premium. we've had issues with CI_140MB_UpdateDetailToIM.pvc. SO invoice batch posting was interrupted resulting in multiple HeaderSeq numbers being created once posting was refreshed - invoices were duplicated. Looks like…

Hey All, I saw this post https://www.sagecity.com/us/sage100_erp/f/sage-100-distribution-manufacturing-and-internet-modules/94349/you-cannot-proceed-with-unposted-data-in-physical-count-entry , but I want to elaborate a bit to see if I can find the…